Seems you should be able to use the warranty, where did you buy it? You have a 3 year warranty so should be no issues...
from hayward
HAYWARD® Pool Products Limited Warranty
To original purchasers of this equipment, Hayward Pool Products, Inc. warrants its robotic cleaners to be free from defects in materials and workmanship for a
period of ONE (1) year from the date of purchase, when used in single family residential applications. TigerShark Plus and TigerShark QC warranted for THREE
(3) years.
To obtain warranty service, please contact the place of purchase or the nearest Hayward Authorized Service Center. For assistance on your nearest Hayward
Authorized Service Center please visit us at
Welcome to Hayward Residential and Commercial Pool Products.
Here are some service centers near you
Manatron Diagnostics, Inc.
701 E Plano Pkwy, Ste 404
Plano, TX 75074
Tel: (972) 424 9248
Fax: (972) 422 2574
Email:
[email protected]
Web Site:
Repair and Replacement Parts for the Pool and Spa Industry
Distance: Approx. 17 Miles
Peddys Complete Water Solution
Lewisville, TX 75057
Tel: (972) 567 3631
Fax: (469) 464 3189
Email:
[email protected]
Distance: Approx. 23 Miles
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East Texas Pool Service, Inc.
2324 E Southeast Loop 323
Tyler, TX 75701
Tel: (903) 534 5595
Fax: (903) 534 5596
Email:
[email protected]
Distance: Approx. 91 Miles
Crystal Blue Pools & Service
804 S Commerce
Ardmore, OK 73401
Tel: (580) 223 8866
Fax: (580) 223 0244
Email:
[email protected]
Web Site:
http://www.crystalbluepoolsok.com
Distance: Approx. 98 Miles
Swim Clear Pool Supply
4900 West Eldorado, Suite 148
McKinney, TX 75070
Tel: (469) 952 3937
Fax: (972) 547 1641
Email:
[email protected]
Web Site:
Swim Clear Pool Supply in McKinney Allen TX - The difference is clear.
Distance: Approx. 26 Miles