Hayward ECommand not keeping time: updated DIY repair guide

Trappinator

New member
Oct 9, 2022
2
Houston, Texas
Pool Size
13000
Surface
Plaster
Chlorine
Liquid Chlorine
I am updating this repair from an earlier post in case others are interested. Please note I'm not an electrical engineer nor well versed in the correct lingo.

Here is the original from the OP BarryTX (many thanks to Barry!!) with my updates in bold:

For the 4th time in 12 years, the main control board on my Hayward pool system went out (the board is Hayward GLX-PCB-MAIN). Each time the board lasts 2.5 - 3 years so it is out of warranty. Each time the symptoms have been the clock not keeping time and as a result, the pool cycle starts at a different real time each day. I have to say that I am very, very disappointed that Hayward can't make the board last longer than this, and I'm also disappointed that if you call them and tell them the symptoms they tell you the board is bad and you need a new one. But I digress... My board has also gone out twice now which is about a 3-year MTBF.

The first 3 times this happened I bought a replacement board on Amazon and saved several hundred dollars compared to having a pool repairman do it. I was going to buy another replacement board again, but when I went to Amazon the price had escalated to about $450 (I think the first replacement was about $280) so I decided to see if it was possible to repair the board. I found this thread on TFP at Aqualogic Losing Time? which had a repair detailed in it. I am posting this thread so it is easier to find the information. This board now costs well over $600 (even as high as $900) without installation and most places seem to not have it in stock at all.

The repair comes down to de-soldering / removing, then replacing / re-soldering 1 capacitor (C3) and 1 real-time clock chip (U2) on the board. Between the 2 electronic parts, the total cost was about $10. The parts were found as listed in the other thread at Digikey.com:
1) The capacitor C3 is DigiKey part # 283-2814-ND (manufacturer part # KR-5R5V334-R) DigiKey did not have it in stock and the expected time to be in stock was many months away but I found a replacement part at Allied Electronics at this link (note the picture of the part is not right but you will get the right part using the link): 70123727

2) The real-time clock US is Digi-Key part #DS1302Z+CT-ND (manufacturer part #DS1302Z+T&R) This part was in stock at DigiKey at this link:
DS1302Z+T&R

A few comments about the actual repair:
a) NOTE that both the capacitor and the clock chip ARE POLARIZED, meaning there is a positive side and a negative side and only ONE WAY to properly mount them! You need to look at the old components BEFORE you remove them to be sure you know which way the new components go back on the board. TAKE PHOTOS before you start so you can check to make sure you are doing it right! Also, the polarity markings on the components were NOT simple + or - symbols. Check before you start how your components are marked and what the markings mean! For the real-time clock chip, I made sure the writing faced the same direction as the old chip and also there was a little concave dimple on one end of both chips which lined up as well, so I felt confident in the orientation. For the capacitor, the board had a little chevron (arrow) pointing down (when holding the board as it would be oriented when mounted in the control panel housing) and the new capacitor had similar chevrons on its wrapping so I made sure these faced the same direction as the one on the board.
b) The capacitor C3 is mounted through the board; this is the type of mounting and soldering I learned 40-some years ago. However, the clock chip U2 is surface-mount soldered and I had no experience with it. However, I do have a son-in-law who is an Electrical Engineer and who is experienced with surface-mount soldering so I ordered the parts along with a new soldering iron with temperature control and small 3mm tips, a board clamp to hold it, and thin 3mm solder. Here are the parts I ordered for this task from Amazon as I did not have a good soldering iron or accessories:
Magnifying station:
https://a.co/d/dVoJsSr

Soldering iron kit:https://a.co/d/dVoJsSr
https://a.co/d/0diA10g
Very fine solder for the clock chip:

https://a.co/d/dQFKWhz

c) After removing the control board from the panel I could see the capacitor C3 was blown. So I replaced it first and checked to see if it solved the issue - unfortunately it did not. On to the clock chip. I too found my capacitor blown and as BarryTX did, I tried just fixing this first but got the same result as BarryTX (the clock still did not work)
d) Watching my son-in-law doing the U2 chip, the main lesson was to patiently heat the solder connection of each of the chip's 8 pins carefully. He worked on one side at a time, and did not leave the soldering iron tip on any pin solder joint more than a couple of seconds. He was moving down the line and back over and over until all 4 pins on the side came free, then he repeated on the other side so the bad chip was removed. His goal was to reuse the existing solder for the new chip so he didn't create any shorts between the pins with a blob of solder. I tried this method as described but actually found it easier just to use some needle-nose pliers and slowly work the old chip off the board by wiggling and twisting the pliers. Once the bad chip was off the board, I could then heat up the residual solder while using the needle-nose pliers to pull on the few "legs" of the old chip that had broken off the chip and were still adhered to the board. The "legs" were much easier just to pull off the board this way (at least for me) .He held the new chip in place with tweezers and got 2 pins to hold with the existing solder on the board, again never holding the soldering iron on a pin for more than a couple of seconds. Once the first 2 pins were held he worked through getting the other 6 to be held by the solder. At that point he looked through a magnifying glass and decided one of the solder joints needed a touch more solder, and he carefully added a tiny amount. The kit I linked to in this post includes tweezers and a few magnifying glasses that are super important for this task. Without these, there is no way I could've soldered the little clock chip onto the board. For the soldering of the new chip onto the board, I found it easier to break off a little piece of the 3mm solder and place it right where I needed it to be under the "leg" I was attempting to solder. This method worked for me but I am definitely not someone skilled at soldering so others may find this method blasphemy.
e) Once complete, I put the board back in the panel. Note that the time will need to be set, when the clock chip powers up it will be at midnight. If you have your pump cycle running at midnight, as soon as you power up the system will start the pumps if everything is working. My recommendation is to change the program so it isn't running at midnight before starting the repair so everything powers up without immediately turning on pumps etc. My first attempt at re-installation was not successful as there was a "buzz" coming from the real-time clock chip and the time on the display was just a bunch of jumbled numbers and not a time at all. So I uninstalled the board and brought it back into the house. I found that all the "legs" of the chip were not fully soldered to the board so I had to put a little more solder on a few of them. Once I re-installed again, the sound was gone and then I set the clock. That was three days ago and the clock is keeping perfect time so far.
f) Once the board was in and powered up I checked that I could turn pumps, cleaner, lights etc on and off, and all worked great. I then set the time on the system to match my iPhone. 3 weeks since the repair and the system has not lost any time, it matches my iPhone perfectly.
g) A minor point, the board clamp that I bought was a cheap one and close to useless as the board has some weight and would slip in the clamp unless perfectly horizontal. If I did it over I would find a better one that would properly hold this board.

Bottom line: I saved a ton of money by spending 45 minutes replacing the 2 bad components and repairing my board. I definitely recommend to anyone to try it yourself before buying an expensive replacement board, especially if you have a friend or relative with surface-mount soldering experience. I only have very little experience with soldering but seemed to have been successful with this DIY. It took me a LOT more than 45 minutes (maybe 3 hours?) but most of that time was spent being frustrated at my inability to solder. I figured I had nothing to lose since the replacement board was >$600. My total spend was on the order of $70 bucks. The little electronic parts are very cheap so I ordered 2 of each since shipping costs were more than the parts.

Thanks again to BarryTX for identifying which parts on the board were bad. Without that information there is no way I would've known what to do.

Best of luck to you if you attempt the repair and I hope my comments help!

-Keith
 

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Hi trappinator. Good work fixing it, you saved yourself some $$$ and you helped the environment a little too!

Tips: If you are removing a legged IC that you have no intention of salvaging, heat each leg once and pull/bend to remove it from the pad. Alternatively if you are going to remove the IC before you unsolder, cut the legs with cutters first to remove the body without putting strain on the pads.
 
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Hi trappinator. Good work fixing it, you saved yourself some $$$ and you helped the environment a little too!

Tips: If you are removing a legged IC that you have no intention of salvaging, heat each leg once and pull/bend to remove it from the pad. Alternatively if you are going to remove the IC before you unsolder, cut the legs with cutters first to remove the body without putting strain on the pads.
Thanks for the tips!
 
I am updating this repair from an earlier post in case others are interested. Please note I'm not an electrical engineer nor well versed in the correct lingo.

Here is the original from the OP BarryTX (many thanks to Barry!!) with my updates in bold:

For the 4th time in 12 years, the main control board on my Hayward pool system went out (the board is Hayward GLX-PCB-MAIN). Each time the board lasts 2.5 - 3 years so it is out of warranty. Each time the symptoms have been the clock not keeping time and as a result, the pool cycle starts at a different real time each day. I have to say that I am very, very disappointed that Hayward can't make the board last longer than this, and I'm also disappointed that if you call them and tell them the symptoms they tell you the board is bad and you need a new one. But I digress... My board has also gone out twice now which is about a 3-year MTBF.

The first 3 times this happened I bought a replacement board on Amazon and saved several hundred dollars compared to having a pool repairman do it. I was going to buy another replacement board again, but when I went to Amazon the price had escalated to about $450 (I think the first replacement was about $280) so I decided to see if it was possible to repair the board. I found this thread on TFP at Aqualogic Losing Time? which had a repair detailed in it. I am posting this thread so it is easier to find the information. This board now costs well over $600 (even as high as $900) without installation and most places seem to not have it in stock at all.

The repair comes down to de-soldering / removing, then replacing / re-soldering 1 capacitor (C3) and 1 real-time clock chip (U2) on the board. Between the 2 electronic parts, the total cost was about $10. The parts were found as listed in the other thread at Digikey.com:
1) The capacitor C3 is DigiKey part # 283-2814-ND (manufacturer part # KR-5R5V334-R) DigiKey did not have it in stock and the expected time to be in stock was many months away but I found a replacement part at Allied Electronics at this link (note the picture of the part is not right but you will get the right part using the link): 70123727

2) The real-time clock US is Digi-Key part #DS1302Z+CT-ND (manufacturer part #DS1302Z+T&R) This part was in stock at DigiKey at this link:
DS1302Z+T&R

A few comments about the actual repair:
a) NOTE that both the capacitor and the clock chip ARE POLARIZED, meaning there is a positive side and a negative side and only ONE WAY to properly mount them! You need to look at the old components BEFORE you remove them to be sure you know which way the new components go back on the board. TAKE PHOTOS before you start so you can check to make sure you are doing it right! Also, the polarity markings on the components were NOT simple + or - symbols. Check before you start how your components are marked and what the markings mean! For the real-time clock chip, I made sure the writing faced the same direction as the old chip and also there was a little concave dimple on one end of both chips which lined up as well, so I felt confident in the orientation. For the capacitor, the board had a little chevron (arrow) pointing down (when holding the board as it would be oriented when mounted in the control panel housing) and the new capacitor had similar chevrons on its wrapping so I made sure these faced the same direction as the one on the board.
b) The capacitor C3 is mounted through the board; this is the type of mounting and soldering I learned 40-some years ago. However, the clock chip U2 is surface-mount soldered and I had no experience with it. However, I do have a son-in-law who is an Electrical Engineer and who is experienced with surface-mount soldering so I ordered the parts along with a new soldering iron with temperature control and small 3mm tips, a board clamp to hold it, and thin 3mm solder. Here are the parts I ordered for this task from Amazon as I did not have a good soldering iron or accessories:
Magnifying station:
Amazon.com
Soldering iron kit:Amazon.com
Amazon.com
Very fine solder for the clock chip:

Amazon.com

c) After removing the control board from the panel I could see the capacitor C3 was blown. So I replaced it first and checked to see if it solved the issue - unfortunately it did not. On to the clock chip. I too found my capacitor blown and as BarryTX did, I tried just fixing this first but got the same result as BarryTX (the clock still did not work)
d) Watching my son-in-law doing the U2 chip, the main lesson was to patiently heat the solder connection of each of the chip's 8 pins carefully. He worked on one side at a time, and did not leave the soldering iron tip on any pin solder joint more than a couple of seconds. He was moving down the line and back over and over until all 4 pins on the side came free, then he repeated on the other side so the bad chip was removed. His goal was to reuse the existing solder for the new chip so he didn't create any shorts between the pins with a blob of solder. I tried this method as described but actually found it easier just to use some needle-nose pliers and slowly work the old chip off the board by wiggling and twisting the pliers. Once the bad chip was off the board, I could then heat up the residual solder while using the needle-nose pliers to pull on the few "legs" of the old chip that had broken off the chip and were still adhered to the board. The "legs" were much easier just to pull off the board this way (at least for me) .He held the new chip in place with tweezers and got 2 pins to hold with the existing solder on the board, again never holding the soldering iron on a pin for more than a couple of seconds. Once the first 2 pins were held he worked through getting the other 6 to be held by the solder. At that point he looked through a magnifying glass and decided one of the solder joints needed a touch more solder, and he carefully added a tiny amount. The kit I linked to in this post includes tweezers and a few magnifying glasses that are super important for this task. Without these, there is no way I could've soldered the little clock chip onto the board. For the soldering of the new chip onto the board, I found it easier to break off a little piece of the 3mm solder and place it right where I needed it to be under the "leg" I was attempting to solder. This method worked for me but I am definitely not someone skilled at soldering so others may find this method blasphemy.
e) Once complete, I put the board back in the panel. Note that the time will need to be set, when the clock chip powers up it will be at midnight. If you have your pump cycle running at midnight, as soon as you power up the system will start the pumps if everything is working. My recommendation is to change the program so it isn't running at midnight before starting the repair so everything powers up without immediately turning on pumps etc. My first attempt at re-installation was not successful as there was a "buzz" coming from the real-time clock chip and the time on the display was just a bunch of jumbled numbers and not a time at all. So I uninstalled the board and brought it back into the house. I found that all the "legs" of the chip were not fully soldered to the board so I had to put a little more solder on a few of them. Once I re-installed again, the sound was gone and then I set the clock. That was three days ago and the clock is keeping perfect time so far.
f) Once the board was in and powered up I checked that I could turn pumps, cleaner, lights etc on and off, and all worked great. I then set the time on the system to match my iPhone. 3 weeks since the repair and the system has not lost any time, it matches my iPhone perfectly.
g) A minor point, the board clamp that I bought was a cheap one and close to useless as the board has some weight and would slip in the clamp unless perfectly horizontal. If I did it over I would find a better one that would properly hold this board.

Bottom line: I saved a ton of money by spending 45 minutes replacing the 2 bad components and repairing my board. I definitely recommend to anyone to try it yourself before buying an expensive replacement board, especially if you have a friend or relative with surface-mount soldering experience. I only have very little experience with soldering but seemed to have been successful with this DIY. It took me a LOT more than 45 minutes (maybe 3 hours?) but most of that time was spent being frustrated at my inability to solder. I figured I had nothing to lose since the replacement board was >$600. My total spend was on the order of $70 bucks. The little electronic parts are very cheap so I ordered 2 of each since shipping costs were more than the parts.

Thanks again to BarryTX for identifying which parts on the board were bad. Without that information there is no way I would've known what to do.

Best of luck to you if you attempt the repair and I hope my comments help!

-Keith
Keith,

I have a question about the capacitor you mentioned as being C3. I ordered the capacitor you suggested from DigiKey but it is larger than any smaller capacitors on the board except for C8. Could C8 be the capacitor than I should replace?
1695829985988.png
 
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