I bought and set up ours on the 27th of June last year. This past weekend one of the windows started leaking. I tried to patch it with limited success. I looked at my paperwork, 90 day warranty and I can't find the receipt anyway. I thought I saw a comment on a YouTube video that someone got a replacement liner out of warranty, so I figured I'd give it a shot. I called them, they said they'd send me a new replacement liner free of charge if I'd upload a pic of the leak, and a pic of the serial/batch number. They normally want a pic of the receipt as well, but the agent I spoke with had no problem without it. My warranty should be processed this week. This ended the season early for me this year, but that's beyond my control. At least I should have a new liner soon.
Coleman/Bestway leaking windows warrantied without a receipt
- Thread starter Big_kid
- Start date
Wobblerlorri
Bronze Supporter
- Apr 16, 2019
- 2,010
- Pool Size
- 4024
- Surface
- Vinyl
- Chlorine
- Liquid Chlorine
Whoever decided that great honkin holes in n aboveground pool liner was a great idea, anyway? I bet after this season they're getting a STRONG talking-to!
Seriously, how often do we need to see the sub-floating children anyway? We gave them a pool. Go underwater, we don't need to share everything. We just expect you to come UP in a reasonable time.
Bummer about your season, but so glad they're replacing it for you! It's a cool idea, but on top of the leaking issue, the amount of "Mom, look at me!" that would come with it here would do me in. ?
I do like their exterior pattern though. I wonder if that came after all the pics of people wrapping their intex pools with reed fences, or if they're trying to match the wicker furniture look? I would've picked this pattern over the plain gray intex had there been a choice back then.
I do like their exterior pattern though. I wonder if that came after all the pics of people wrapping their intex pools with reed fences, or if they're trying to match the wicker furniture look? I would've picked this pattern over the plain gray intex had there been a choice back then.
thefloatqueen
Bronze Supporter
I have heard every single person who has one of these pools complain about leakage from the “windows”. They are gorgeous pools but that is a huge design flaw and I heard they supposedly fixed the issue (apparently not). There’s some threads on here with some solutions to fix the leaks as well as on YouTube. Glad they are replacing it for you but I would be concerned about it POTENTIALLY happening again. 
Sorry I couldn’t be of much help!
Sorry I couldn’t be of much help!