CFICGEN60 Generic Chlorine Generator

[petman]

This generator worked great last year. Put out a tremendous amount chlorine and I was very happy. I just turned it back on this week and it is saying "Hot Water" and is not turning on. The water according to two different sources is 63 degrees so it should be warm enough but is not hot. The manual says nothing really useful in this area.

I would like to try to get warranty as it is less than a year old, however the manual says Contact the Warranty Department but then has absolutely no contact information.

If anyone can help I would appreciate it.

 

[JamesW]

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[JamesW]

Where did you purchase the unit from?

 

[petman]

Leslie's

 

[Mdragger88]

Leslie's

Then contact Leslie’s

 

[petman]

They aren't the manufacturer which is who normally warrants it. I will check with them and see. If a problem I could order another and then just return the bad one right away as defective. Will see. I was kinda hoping someone might have experience either obtaining warranty or figuring out how to fix it.

 

[Mdragger88]

Since they sell through dealers - the dealer is your contact. They may just give you the right number to call but its the right 1st step.
This is the only one I see that they sell now (it looks to be the same but with a different name)

Let us know what comes of your experience. With costs on the rise many are considering generics & there’s just not many documented experiences on here with those