Hello, quick update: I used Jacks Magic #2, as first suggested by you plus as confirmed by the test kit. I am happy to report that my stains are 85% gone. I now gave up on the remaining stain and am hopeful I can use the pool today for the first time this season.
First of all, I wanted to mention that I found Jacks Magic Representative extremely helpful - I spoke to him 5 times and he was always super helpful and patient.
now, here is my question - what do I do with my Chlorine situation following the application of Jacks Magic #2. When talking to Jacks Magic, they are not suggesting that I try to drain and replace the water.
my readings are as follows:
TA 90%
Ph 7.7
cya 32%
free chlorine 0.5
total chlorine 9.8 (measured at a pool store)
My pool water is just a touch cloudy.
i’ve been adding one gallon of 12% chlorine /pool shock every day for the last 3 days. I am afraid to add more as I was told (Says so also on the instructions for #2) not to shock the pool as staining may return.
so my questions are these:
1. must I fully drain and replace water? Or partial drain?
2. if I didn’t want to drain, how do I manage chlorine?
Thanks vm!!!