I use the Pool Math app to calculate all my chemical additions to the hot tub. With Borates I used to measure but stopped as getting consistent results was challenging at best. I just did a water change and got to the point of adding borates. This was my first time using 20 Mule Team Borax. Per the app, for a 380G spa to add 40 ppm I needed to add 18oz by volume of 20 mule team and 8.5oz by weight of 31.45% muriatic acid. I added both and gave it time but my ph was way off. Had to add another 10oz of muriatic acid to get my Ph and alkalinity back down to normal. My question is, as I don't test borates is it more likely that I added too much 20 mule team and my borates are high and I need to change some water out or is it more likely borates are okay and sometimes it takes more muriatic acid to balance? I don't want to do another water change or start over if I don't have to. Thanks!