Aqua Plus Chlorinator Off, Check Salt Levels

[Doszust94]

I recently bought a house with a salt water pool system, and it is equipped with the AquaPlus automation panel.

The original salt sell was bad, so I bought a new one and replaced it, and it was saying chlorinator off, very low salt, check salt levels. When I checked my salt levels were at 4300 ppm, so not low at all, actually they were too high. I read that the cell will turn off if levels get to high, so I diluted it down to 3100 ppm, however it still says chlorinator off: check salt levels. The diagnostic screen says -29volts, -0.00 amps (sometimes bounces to -0.01), and 0000 ppm salt. The check system light is on and it keeps flashing check system: very low salt

Any ideas? I tried calling hayward but it keeps saying "all representatives are busy, call back later"

 

[JamesW]

Go to the diagnostic screen and press the + button to reverse polarity and see what the numbers are and then press the + button again and note the new numbers.

 

[Doszust94]

@JamesW Pressed + got +29v, +0.00a, and 0000ppm, pressed it a second time then got -29v, -0.00/0.01a and 0000ppm

 

[JamesW]

What are the first seven characters of the box serial number from the inside of the door?

It should be something like 3L15045.

You probably have a bad solder joint on the circuit board.

If you know how, remove the circuit board and check the back for bad solder joints and touch up as needed.

 

[Doszust94]

The number is *5L0708-########

 

[Doszust94]

I don't know much about soldering

 

[JamesW]

The box is from August 2007, which makes it AquaLogic. I suspect that the board is damaged. You can remove the board can inspect the back for burn marks or weak solder joints if you feel comfortable doing that.

Note: Goldline introduced AquaLogic in 2003. Hayward acquired Goldline in August of 2004. Hayward discontinued AquaLogic in 2008 and replaced it with Prologic.

 

[Doszust94]

Ok that's good information to know. Thanks!