App kept saying it was syncing. Finally opened and now there’s no record of my pool

EndlessSummerAZ

Well-known member
May 18, 2023
94
Phoenix
Pool Size
11475
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
CircuPool RJ-45 Plus
What the title says. Spent a few minutes saying syncing while I opened the app. Tried uninstalling and reinstalling. Opened it again to the same syncing screen. Once it finally loaded it’s asking me to set up a new pool and has no record of my existing pool.
 
May need to log out then back in.
Also check via the appstore that the app is updated. You kinda have to click on it like you’re going to buy it again in iOS. Mine never shows the updates in the “my apps” part.
Like search it up in the appstore,
Don’t click open, instead click on the title, then if there’s an update it will show there on the app page