BUT- what a nightmare. From the mean guy in charge of the installation crew to the fact that I now have a pool, full of water, with no pump/filter/SWG running.
The sales guy assured me that they would be hooking everything up to check the plumbing, pump, and SWG and that they would leave an adapter so that we could leave it all running until the electric work is done. Because they didn't schedule the install for today until late Friday afternoon, I can't get an electrician here until next Thursday.
Oh - and there's a piece of top rail missing - said it was damaged in the box and they'd have to order another. I would never recommend this company to anyone!
I've already called the store and let them know I was completely unhappy, but of course, the sales guy isn't in today. The person who is supposed to come and do their "pool school" with us got on the phone and said he would be coming on Saturday. I won't be here Saturday, so nice of him to check my schedule. He said he'd see what he could do to get here sooner, but that he likely wouldn't.
So, now what?
The sales guy assured me that they would be hooking everything up to check the plumbing, pump, and SWG and that they would leave an adapter so that we could leave it all running until the electric work is done. Because they didn't schedule the install for today until late Friday afternoon, I can't get an electrician here until next Thursday.
Oh - and there's a piece of top rail missing - said it was damaged in the box and they'd have to order another. I would never recommend this company to anyone!
I've already called the store and let them know I was completely unhappy, but of course, the sales guy isn't in today. The person who is supposed to come and do their "pool school" with us got on the phone and said he would be coming on Saturday. I won't be here Saturday, so nice of him to check my schedule. He said he'd see what he could do to get here sooner, but that he likely wouldn't.
So, now what?