I needed my top load filter replaced on my spa because the top threading broke off. I hired Morgan Spa since I wanted it done correctly. I paid $50.00 more for the part then I could have bought it online, plus $155.00 service call for an hours worth of labor. I watched the guy install it and knew he didn't get a good seal. Filled it the next day and sure enough it is leaking. They now want to just put plumbing putty, rather than ordering a new filter and doing it right. My question is this acceptable, is it going to last and am I being totally unreasonable wanting it to be done right? It is definitely going to be a fight to get them to do it correctly. I also thought about asking for a lifetime guarantee against leaking for this repair if they insist on using putty.