I ordered a Dolphin DX4 from Doheny Water Warehouse a couple of weeks ago, the unit showed up 3 days later and was clearly a used product, I called their customer service who sent me a return label, I shipped it back and a few days later a replacement arrived, and it was another used unit???? The boxes were in terrible condition and had clearly been opened several times previously and resealed etc. The units were not packed properly etc.
I've given up and I'm getting a refund but I wanted to a) warn others that this is happening and b) see if my experience was unusual with these guys?
I've given up and I'm getting a refund but I wanted to a) warn others that this is happening and b) see if my experience was unusual with these guys?