I broke down and finally bought the solar saddles for our cover. It was the best buy I've made for a long time. I can get the cover off of our 24' round pool without any problems by myself and get it back on. They were easy to install according to my husband. Ours was missing an end cap and that was sent out quickly. The online company we bought from contacted the manufacturer and in turn they gave us a phone call. He spent time on the phone with me making sure we were happy with our purchase and weren't having any other problems. Over all a very good experience.