Our pool was installed in October of 2017, however, due to the weather our pool equipment wasn't installed until 3 weeks ago. It was cool on the day of the installation, so the heat pump would not work. It has been in the mid to high 60's a few days and they heat pump still displays an error code LP. Shouldn't the heat pump be able to operate with an ambient temperature of 65 and water temperature of 55?
The pool builder who installed my pool, buys everything from royalswimmingpools.com, so technically the pool builder was the purchaser of the equipment and Hayward states that the original purchaser and location are covered by the warranty, non-transferable. Does that mean I could get the builder to file the warranty claim, or do you think I am stuck with repairing it at my own cost?
The pool builder who installed my pool, buys everything from royalswimmingpools.com, so technically the pool builder was the purchaser of the equipment and Hayward states that the original purchaser and location are covered by the warranty, non-transferable. Does that mean I could get the builder to file the warranty claim, or do you think I am stuck with repairing it at my own cost?
