I'll start with some background. I originally signed up to TFP because I had some questions about hard piping our pool. I purchased an Intex Ultra Frame 15'x48" to replace our Polygroup Pro Series 14'x42". The new intex was literally one day old. I set it up so I could get an idea what I was going to need for fittings. Left it overnight with the plan to start Plumbing the next morning. Very stupid idea. Returned from Menards the next morning to find it on edge rolling around the lawn like a big expensive wheel.
So now I'm looking for 2 horizontal beams item number 12428 and one tee connector item number 12427. I've looked on amazon, Ebay, searched Google, etc. I did find them on an Intex site, with no option to buy. I did call an Intex customer service number where I talked to someone who was no help at all. What I managed to understand was that they are out of stock. How that is, I have no idea. I'm getting really close to biting the bullet and just buying another one, which would be a shame (and $300 mistake).
So now I'm looking for 2 horizontal beams item number 12428 and one tee connector item number 12427. I've looked on amazon, Ebay, searched Google, etc. I did find them on an Intex site, with no option to buy. I did call an Intex customer service number where I talked to someone who was no help at all. What I managed to understand was that they are out of stock. How that is, I have no idea. I'm getting really close to biting the bullet and just buying another one, which would be a shame (and $300 mistake).