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Thread: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

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    new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Hello all. I'm a first time pool owner receiving no help from my pool builder for the startup. I assume this is traditional startup. I just filled up my new pool last Friday/Saturday March 11. When it was full, PB came over and dumped a gallon of Startup-Tec treatment that he said helps prevent and remove calcium/plaster dust. Then he gave me a brush and put the suction vacuum in the pool and tried to start the filter VS pump. He usually installs single speed pumps, but I insisted on a variable speed pump. When he couldn't figure out how to turn it on, he told me to call Pentair's technical support.
    I was able to get the filter pump going. I called PB back and he basically told me I didn't need to add anything to the pool. I just needed to keep brushing and keep the pump running 24/7 for the first few weeks. I questioned him about adding muriatic acid and chlorine. He told me not to worry about it.
    I've never had a swimming pool before, but have been reading up a lot on this wonderful site for over a year while our pool was getting built. So I'm very concerned about the PB's advice so far.
    I tested the water on 3-12-17 for the first time with the following results:
    FC 0
    CC Not tested
    PH 8.2
    TA 200
    CH 350
    CYA not tested
    water temp 65 deg

    on 3-13-2017:

    I added 100 oz of muriatic acid

    Pool builder dropped off some trichlor tabs and told me to put 4 in the skimmer basket which I did.

    on 3-14-2017:

    FC .5
    CC not tested
    PH 8.2
    TA not tested
    CH not tested
    CYA not tested
    I added 3 pints of muriatic acid


    on 3-15-2017:

    FC .3
    CC not tested
    PH 8.0
    TA 160
    CH 250-275
    CYA not tested
    water temp 62 deg F

    on 3-16-17:

    FC 1
    CC 0.5
    PH 8.1
    TA 180
    CH 275-300 ( It is hard to tell on test)
    CYA less than 20 ( I could see the dot clearly with the tube filled up completely)
    water temp 63 deg F

    on 3-17-17:

    the autocover was installed today and is currently covering pool. 3HP filter pump is still running at 3000 rpm.


    Where to begin?
    First, do I need to be adding liquid chlorine to get the FC up to 3+?
    second, should I get some CYA and put in skimmer basket ?

    Any advice or suggestions would be very welcome.

    Thanks,
    Attached Images Attached Images
    IG 40'x22' rectangle (4'to7'-7"depth with 6'x16'x15" sun shelf) 32,460 gal, plaster, Pentair equip (520 cart, 3hp Intelliflo 2 VST, 1.5hp Whisperflo sheers, 1.5hp Whisperflo for 3 Color Cascade bubblers, IC60, Easytouch8, two Intellibrite 5g lights, 400k btu) Belgard pavers, auto Coverstar, and TF-100

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    Mod Squad kimkats's Avatar
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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    This is where you have to weigh what the PB has told you and what you have learned from TFP. Lets talk about the ins and outs:

    -PB holds the warranty card- How often is he or someone for him coming out to test the water? For how long?

    Depending on the answers you can decide where to go from here. I think the PB is using the pucks to add FC and CYA. That is the slow way to add both.

    How was our pool "started"? Did they pour muriatic acid on the plaster the day of or just after the plaster?

    I will wait for your answers to go any further.

    Kim
    TFP Moderator 33x52 round AG 25,600 gals Sand Filter 1.5hp Pump - 2 Speed, SLAM, Pool School, Recommended Levels, Recommended Chemicals, Pool Math, Chlorine/CYA Chart, TF-100 Test Kit

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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Hi Kim,
    PB isn't coming out to test the pool water. As far as he is concerned, I think I'm on my own now. As far as the construction side, I think they have done a good job. The pool chemistry side and maintenance knowledge seems to be lacking in all our previous conversations. He gave me a test kit and a partial bucket of Trichlor. It's hard to believe that there really is no pool school or training. If it wasn't for TFP, I would really be lost and upset. At this point, I've just accepted the fact that the pool maintenance is all up to me.

    That is why i'm saying I believe it is a traditional start up. He has not added anything other than that Startup Tec product (Startup-Tec - New and remodeled pool startup treatment.) the day the pool was filled. I looked it up and I'm not sure what is in it. The brochure says that it helps reduce plaster dust and is acid and phosphate free. The PB usually installs tablet feeders and really tried to change my mind about installing the salt cell system.
    I have added some muriatic acid as stated in my post when I tested the ph above 8.0.

    I've tried to ask my PB what he recommends, but I am not getting any straight definitive answers actually i'm not getting hardly any answers. I honestly think he doesn't know or care. In typical traditional pool start ups, is CYA is introduced within the 1st week? if using the pucks for the first 4 weeks is ok until I start my salt cell, then I'm fine with that.
    IG 40'x22' rectangle (4'to7'-7"depth with 6'x16'x15" sun shelf) 32,460 gal, plaster, Pentair equip (520 cart, 3hp Intelliflo 2 VST, 1.5hp Whisperflo sheers, 1.5hp Whisperflo for 3 Color Cascade bubblers, IC60, Easytouch8, two Intellibrite 5g lights, 400k btu) Belgard pavers, auto Coverstar, and TF-100

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    Mod Squad kimkats's Avatar
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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Well then here you go! This link is all about how to start up new plaster. Please note the no swimming for 30 days is for the not for the start up your pool had so.......cannon ball!!!!

    Pool School - Start-up New Plaster

    Here is a set of links I put together for new pool owners. It is a lot of info so take it slow and easy.

    Print these out:
    Pool School - Basic Pool Care Schedule

    Pool School - Recommended Levels

    Bookmark these:
    Pool School - Recommended Pool Chemicals

    http://www.troublefreepool.com/calc.html

    Pool School - ABCs of Pool Water Chemistry

    Make sure to ask any and all questions you might have no matter how small! We have all been where you are at one point.

    Kim
    TFP Moderator 33x52 round AG 25,600 gals Sand Filter 1.5hp Pump - 2 Speed, SLAM, Pool School, Recommended Levels, Recommended Chemicals, Pool Math, Chlorine/CYA Chart, TF-100 Test Kit

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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Kim's got ya here. But don't look at being on your own as a negative. It's a positive. It will now be done right because you will do it. No wondering what the PB is or is not doing.
    18'x38' Rectangle (3'-8 1/2' deep w/ diving board) - 27K gal. w/ gray plaster
    Hayward equipment (cartridge filter, 2-speed pump, SWCG, automation) View Our Build
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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Quote Originally Posted by bmoreswim View Post
    Kim's got ya here. But don't look at being on your own as a negative. It's a positive. It will now be done right because you will do it. No wondering what the PB is or is not doing.
    That is true
    ~16000 GAL, 16X34 Rectangle 3' 9" to 5' 5" depth, W/ 7'X7' Spa, IG Gunite, Quartz Plaster, 3.0 HP VS Pump, Air Blower for Spa, Pentair 400 BTU Gas Fired Water Heater, Pentair IC-40 SWCG, Pentair 420 Cartridge Filter, Mechanical Overfill, Paramount In-Pool Cleaning System. Intellatouch 4, 2 Intellbrite 5G LED Color Changing Lights in Pool and 1 Intellbrite 5G LED Color Changing Lights in Spa, 4 Deck Jets. Build in Progress

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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Thanks bmore. BTW I loved reading your construction posts for your pool last year. It was very informative and enjoyable to read.
    IG 40'x22' rectangle (4'to7'-7"depth with 6'x16'x15" sun shelf) 32,460 gal, plaster, Pentair equip (520 cart, 3hp Intelliflo 2 VST, 1.5hp Whisperflo sheers, 1.5hp Whisperflo for 3 Color Cascade bubblers, IC60, Easytouch8, two Intellibrite 5g lights, 400k btu) Belgard pavers, auto Coverstar, and TF-100

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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Welcome to TFP!! Love your pool! So pretty and refreshing looking!

    Kim's got you well covered! Just follow those links and you'll be golden!
    Denise-TFP Guide
    IG 13.6x30 gunite, Radiant Fusion Topaz, 3.6/5.6/4, 14100 gal, 2 skimmer, 4 Hayward LED lights (pool & spa), Hayward Echostar VSP, 2 future fire bowls, raised beam wall w/ scuppers,7x7 raised spa, DE Progrid70, SWG Hayward Goldline, OmniLogic, Hayward 400K BTU heater, stamped colored deck, Dolphin Discovery robotic cleaner, TF100 test kit, Newbie in Bixby Oklahoma

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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Thanks for the info Kim.

    I put in 4 lbs of CYA in a sock and a few days ago. I tested yesterday and here are the results:

    3-20-17:
    FC 3
    CC 0
    PH 7.5
    CH 325
    TA 190
    CYA ??
    pool temp 66 deg

    two questions:

    First, after adding CYA and testing, I could still see the dot but test water was much more cloudy. maybe the test tube is not real accurate for CYA under 20?

    Second, on the TA test. do I record the number of drops when the solution turns pink or completely red? I started to add extra drops and it seemed to stay the same when it got to the deeper red.


    other than that how to my test results look? How about the TA at 190? Should I start to try to lower that now?

    Thanks

    - - - Updated - - -

    Thanks Nurseini. we are really excited - especially after almost 11 months contstruction wait!!
    IG 40'x22' rectangle (4'to7'-7"depth with 6'x16'x15" sun shelf) 32,460 gal, plaster, Pentair equip (520 cart, 3hp Intelliflo 2 VST, 1.5hp Whisperflo sheers, 1.5hp Whisperflo for 3 Color Cascade bubblers, IC60, Easytouch8, two Intellibrite 5g lights, 400k btu) Belgard pavers, auto Coverstar, and TF-100

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    JoeSelf's Avatar
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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    All color change tests, add drops until no color change then don't count the last one.
    13700 gal, 32'x16'x54" AG oval, vinyl, Echo Canyon II, 8500 series, Narrow Yard, Safety Fence & Stair, Sta-Rite Crystal Flow T-210WF, 44 GPM, Hayward SP1580TL 1HP Pump, Aqua Luminator, Festiva wedding cake steps, March 2006, TFT-100, Speed-Stir, Sample Sizer. Avatar Credit: TJ Townsend

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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Quote Originally Posted by abehep View Post
    ...At this point, I've just accepted the fact that the pool maintenance is all up to me...


    I've tried to ask my PB what he recommends, but I am not getting any straight definitive answers actually i'm not getting hardly any answers. I honestly think he doesn't know or care...
    Can't speak for anyone else's builder but mine was the exact same way. Stick with the friendly helpful folks here and you'll be much better off anyway.
    25k IG / Plaster / Built Jul'16 / Spa with Spillway into Pool / Originally filled with trucked in city water, maintaining level with rain water / Polaris 280 Sweep / Jandy Pro Series EPump a& CV 580 Cartridge Filter / Aquacal Heat Pump / AquaLink Control Panel w/PDA / TF-100 Test Kit / 2 Yellow Labs swimmin' all the time

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    Re: new pool with PB telling me minimal chlorine and no stabilizer - advice welcome

    Quote Originally Posted by abehep View Post
    Thanks for the info Kim.
    two questions:

    First, after adding CYA and testing, I could still see the dot but test water was much more cloudy. maybe the test tube is not real accurate for CYA under 20?

    Second, on the TA test. do I record the number of drops when the solution turns pink or completely red? I started to add extra drops and it seemed to stay the same when it got to the deeper red.


    other than that how to my test results look? How about the TA at 190? Should I start to try to lower that now?
    Correct. Below 20 the readings don't work very well. If you're still below 20, add enough via PoolMath to go from 20-30 and then retest. You don't want to overshoot!

    Your higher TA is relevant mainly for scaling and how fast your pH rises. You'll definitely want to begin lowering it when you have time.
    8,500gal plaster in-ground with attached spa, two floor drains, one skimmer. Chlorine, City Water.
    Pentair WhisperFlo 1hp Pump, MagnaTek Midcentury EPlus motor, Pentair CleanNClear 200SF Cartridge filter, Purex Triton MiniMax 250 Gas Heater, Pentair SunLite, AutoFill.
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