damaged

My hot tub just arrived after a super long wait with damage to the acrylic shell. Seems a fork lift hit it at some point. I was given the option of a return with new one to ship when available which I assume will take forever or a spot repair with some money back. What would you do? I’m...

I guess we pushed the limits on liner life too much! Even though we’ve never had any rips, tears, or other liner issues before now, we noticed the water level dropping and pulled back the winter cover to see GIANT rips in the vinyl all over the deep end of the pool (20x40’ with 8’ deep end)...

Hi, our in ground hot tub has this busted controller that is recessed into the ground. It’s never worked since we purchased the home. Most likely it’s 18-20 years old now. Is this a part that can be replaced? If so, where can I find it and what’s it called? Also, the inside of the pipe it sits...