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Good idea - maybe they can sell the bottom plate and I can swap that out as needed. Just today I have about a bag or two of leaves in the pool from the wind this AM. They are smallish too - just too much dense volume of them at once to make in the basket. Thank you!

My Dolphin is overwhelmed by the sudden mass of leaves (windy here) and keeps getting jammed right in the debris inlet - mainly packed in the cloth flaps. It does not look like the flap can be removed. It seems to be working fine, but just gets too many leaves at once in the opening and plugs...

Yet another newbie to join the family - Margaret @ Marina answered on the first few rings and cruised through the options quickly for me, and I already have the tracking ID for my Dolphin Active 30. She did a great job explaining the differences and saved me some cash since I was thinking the...

OK - I am new at pool ownership. Finally managed to work the hose out from the filter opening. One problem down...

We've been in the home three weeks, inheriting the pool and after returning from a business trip this week, I came across the Polaris Tail stuck in the wall inlet. I tried pulling it gently out, but it does not want to budge. The cleaner has been working well the whole time until I saw this...