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Hello. I know the little lever under the skimmer bucket opens and closes the bottom drain. But should it be in the up or down position when under normal use? Thanks.

A friend of mine went to the pool store and got his water tested. They told him his alkalinity was too low and his PH was too high. Is this possible? Seems fishy to me since we've had a LOT of rain lately. My pool always needs PH increaser when it rains. They ended up selling him Alkalinity...