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I ended up using a small screwdriver and chipping it out. The plastic is very soft. Tried to use a dremmel file tool and small knives to weaken the white cap and wedged it out with the screwdriver gently. Then I bought a replacement sand and outer cap. It took some work and patience to not...

Thank you for the response. It was installed in 2019 so should have the threaded cap. When I used the drain cap key to remove that was the first break. I guess I will just keep chipping and figuring out ways to get it removed from being jammed. Thank you again.

Any advice how to remove and replace the white sand screen under the drain cap. I like to learn how things work so decided to change out my own sand once my multiport cracked this winter. I opened the drain cap and flipped it over to unlock the sand screen and let the sand pour out and it...