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    I need a Pentair service technician or dealer for pool equipment repairs in the Southeast Massachusetts area near Franklin, MA.

    Hello, I have accumulated multiple pool equipment issues that need diagnosis and repair. My Pentair salt chlorine generator and Jandy floor valve motor both do not work; I suspect the Pentair automation panel/power supply is not delivering power to both of these items. My Pentair heater itself...
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    IC60 chlorinator has no longer has power

    A few days ago I noticed my four year old Intellichlor IC60 was not working- no lights, nothing. Checked plug connection to the Intellitouch i9+3S panel and it was ok. Flipped the circuit breakers- no change. Searched online and found that the Pentair Power Center fuse may blow and replacing...
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    Need New Hot Tub Cover for Spa with Pop-up Speakers

    Hello, I'm trying to purchase a new cover for my 2007 Sundance Cameo with pop-up speakers. I have looked at a few online sites and even called local Sunstar dealers, but they don't know anything about pop-up speaker pockets. Most online sites don't list any option for pop-up speaker pockets...
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    Alliance vs Unique vs Cast landscape lighting fixtures

    I have received a few quotes for landscape lighting around a new pool/patio. Two contractors priced out Alliance Lighting fixtures with transformers (less $$) and one chose Unique Lighting Systems (more $$). I have found a lot on the web about Unique and they seem to be well respected...
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    Pool Remains Green after shocking for three days

    Please Help. My pool remains a transparent green since I shocked it after doing the AA treatment (per TFP site protocol) 2 weeks ago with 5 lbs of AA. Iron stains disappeared but water immediately became cloudy ( I did add plenty of sequestrant- Natural Chemistry's Metal Free). I shocked the...
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    Persistent cloudy water after ascorbic acid treatment for Fe

    Hello, I am stumped. I opened my pool for the first time about four weeks ago (it was built last summer). Shocked it, cleared up the water-crystal clear. However, I had iron staining at the winter water line along the side of the pool, confirmed with ascorbic acid test. I have a 37,000 gal...
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    Cracks in pool coping

    Hello, My pool was finished last July and the paver patio will be finished any day now. Before patio construction began my hardscape contractor pointed out that the pool coping, installed by my pool builder last summer, had cracks in a few mortar joints. These are essentially hairline cracks...
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    LP gas insert to be used as log lighter. Is it legal?

    Hello, I am going to have a wood-burning fire pit when they install my paver patio next month. I thought I would like to have a log lighter, which I could fuel with liquid propane that I already have on site. However, after researching it, it seems that log lighters are/may be illegal here in...
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    Will my basketball hoop fall over?

    Hello, I am having a paver patio set around my inground pool next month. I would like to install the SR Smith Salt Friendly Basketball Hoop which uses anchors that accomodate the 1.90" outer diameter dual poles. I plan to use the 6 inch deep bronze anchors (model AS-100D) distributed by SR...
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    How do you install sleeves for umbrellas in a paver patio?

    Hello, I have searched the forum but haven't found anything with much detail about how to place umbrella anchors/sleeves in a paver patio (almost everything references installation of sleeves in a poured concrete patio). My gunite pool was put in this past summer. I delayed the paver patio to...