Search results

  1. S

    Dolphin Sigma working but not communicating with PS.

    I am only signed into the MyDolphin app on one Android device. I think it was only a coincidence that it stopped working when you signed up on a second device. As an update, I continue to run my Dolphin Sigma "manually" without the app.
  2. S

    WaterLink Solution mobile app Stopped Working with ColorQ 2X tester

    Just got a reply from LaMotte regarding this issue: @LaMotteCompany Thank you for using our ColorQ 2X! We are here to support you. We are aware of a bug in the WaterLink Solutions™ Home App, and we are releasing an app update today that should resolve that issue. Please update your app later...
  3. S

    WaterLink Solution mobile app Stopped Working with ColorQ 2X tester

    I have been using LaMotte's ColorQ 2X tester along with the WaterLink Bluetooth app. It has been working great for over a year but within the last few weeks the app stopped receiving the chemistry results from the ColorQ device. Both the device and the Android app indicate a solid Bluetooth...
  4. S

    Dolphin Sigma working but not communicating with PS.

    Yup, will definitely give the App Store my piece of mind on this Dolphin app. With respect to automation mode, unfortunately my Dolphin Sigma power unit does not have a "timer" or scheduler button. It just has a single Power button. Have a GREAT day!
  5. S

    Dolphin Sigma working but not communicating with PS.

    I've decided to not send the unit back since the automation or "scheduled" daily cleaning cycle continues to work. The only annoyance is that I have to manually clear the error message on the app once the cleaning cycle is done. Once the error message is cleared, the power unit light changes...
  6. S

    Dolphin Sigma working but not communicating with PS.

    I have a Dolphin Sigma and have been dealing with this same communication problem for a couple of months. Since the robot cleaner still operates normally, I haven't had any urgency to send the unit back to Maytronics (which is what they want me to do). The cost for shipping the robot and power...
  7. MyDolphinPlusApp_ScreenshotError.jpg

    MyDolphinPlusApp_ScreenshotError.jpg