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  1. J

    Hot Tub salt level shows too high but test strip is perfect.

    Thank you so much for working with me today. I will try to balance this and give it the time it needs. If I cannot balance it I will purchase a new cell and install it. This is a hotspring Grandee and quite expensive so I want to make sure this tub is running 100% perfectly. Calling the...
  2. J

    Hot Tub salt level shows too high but test strip is perfect.

    Yes I was afraid of that. I have an ACE salt system that has the $800 cell. You're right in that I was adding salt and running the tests almost simultaneously but also running the jets for about a half hour and then testing again. repeating the process until the SWG was happy but it stayed at...
  3. J

    Hot Tub salt level shows too high but test strip is perfect.

    FreshWater® Salt System Ready. the cell cartridge is 3 years old and is operating fine. cleaned as well.
  4. J

    Hot Tub salt level shows too high but test strip is perfect.

    HotSprings hot tub doesn't register the salt level properly. It will show it's too high OR too low. i can't get it in the middle. Steps I took: Checked the water with the test strips and the water was too high Tested to make sure strips weren't expired and tested on tap water and the strips...