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  1. K

    New six button Mastertemp 400

    It was a bad touchpad. The Pentair service tech. Had it replaced in about 15 minutes, and everything is working great. He did say this is the first one that he has seen with a bad touchpad.
  2. K

    New six button Mastertemp 400

    Talked to Pentair support and went through their check list with them. I can get to the menu, but can only get to the pool max setting screen, the up and down buttons do not work to switch to spa max selection. Once in the pool max setting screen, I cannot adjust the temp, up or down. It appears...
  3. K

    New six button Mastertemp 400

    There is no yellow button on the circuit board on the six button, connected heater. I left my number for a call back, today, but no call back. I will try pentair support again tomorrow.
  4. K

    New six button Mastertemp 400

    I just had the Mastertemp 400 heater installed along with an Intelliflo VSF pump installed to replace an older minimax heater and whisperflo pump. The firmware in the intellitouch and indoor controller was just updated after the installation. When i tested the heater, the temp set on the indoor...