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Hello! I have a pretty new Rheem gas heater, the pool wasn built and installed in April 2021. The heater worked great for one year, then stopped working in April 2022 and has been serviced at least 10x since then. At first, it was giving “high limit 2 is open, press mode to restart” error. This...

Ok, pool is new last summer, heater was installed in June. We’ve been running it maybe once or twice a month throughout the winter to heat up the hot tub. A few weeks ago the hot tub didn’t heat up after turning on the heater - the heater had shut itself off and given a “high limit 2 is OPEN”...

New pool owner and we are wanting to warm up the pool for some thanksgiving swimming (hosting a bunch of family and thought that might be fun). Any idea how long it will take to heat up (will it even get up to temp when the nights are dipping down to freezing?) (Edit to add: The pool is pretty...

Ok, apparently I’m learning EVERYTHING about pool problems all at once, because everything is going wrong. Our brand new pool plaster is covered in stains due to a lackluster startup, and they’ve been recommending an acid wash to fix it. But today PB came over with a little acid pump sprayer to...

Well, this build has been a bit of a cluster. Pool was filled 5 weeks ago and we’ve already had several issues with the startup. But for the first 5 weeks the pool never needed topping off with the hose. Then Friday night we lost a bunch of water overnight (~1 inch). I thought it was strange but...

Woke up this morning to 8 toads swimming around in and mating in our pool. One had laid a giant egg string. 🤮 Will proper chlorine/chemical balance keep them out? (We are still in our builder-provided startup period and realizing our pool water has basically nothing in it...)

Ok, I’m totally new to this. Got my TF-100 kit and am trying it out. Pool is just a few weeks old but we’ve had a lackluster startup (28-day program contracted by our builder, which supposedly guarantees the plaster). We were told the pool was “balanced” and we could swim, but I’ve never seen...

Just curious if there’s anyone out there in NW Arkansas, and who you’d recommend as the most reputable pool companies in this area? (Are we allowed to ask for specific referrals on here? Maybe PM me if anyone has names to share?)

Hello! Im a brand new pool owner, just filled our gunite/plaster pool about 10 days ago. It’s already a bumpy road because I didn’t discover this forum until after our first mishap...😂 (Help!!! Brand new plaster stains) I’m hoping to learn as much as I can from all of you! Thanks so much!

Help! Our brand new gunite pool was plastered (plain white) 11 days ago. Plaster was done on Friday and they started to fill immediately. We never received any instructions from our PB and knew almost nothing about pools bc they said they had someone starting everything up for the first 28 days...