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Yeah, he will come on site to clean it

I have a Pentair FNS Plus filter and my pool guy cleans it every 6 months because he says that is normal maintenance. We had a huge storm and flooding in So Cal this week and my pool had a green tint from all the rain water. My pool guy says my filter needs a cleaning for $120 due to the rain...

Im glad to report that I called Pentair, then sent a technician to check it out and he replaced it under warranty. He said that there was a bad batch if IC40s that were going around sometime around COVID and he thinks I had one.

Ill try calling Pentair

We have an Intellichlor IC40 on our pool and it was brand new when the pool was installed 2 years ago. About a month agonit started to pop the low voltage breaker in the panel. I called a few pool service shops and each one told me that these things usually last about 1-3 years and then they...

I have not seen then test my water. I also went outside today after their 2 minute visit to see if they even emptied my strainer and they did not. What is an SWG?

I had a company come check it all out and they said it works fine. I guess the Pentair Ultratemp ETi Hybrid Heater is an ok heater but not the best. They said it is a heat pump and not a heater so the gas portion of it is only 110k btu where as a gas heater would be a 400k btu therefore it...

I have an inground pool with spa that was built last year that is salt water. It seems pretty self sufficient but I pay a pool service company $125 per month to come out once per week. I noticed recently that they are at my house for all of about 5 minutes. They turn on the pool, which is...

I appreciate all the help guys. I'm not too sure on all of this. I have the EasyTouch and unfortunately my pool guy has not been much help after the install. I dont really know the routing of the pipes under the ground and Im not sure what is supposed to be running to where.

I have a new pool and attached spa that was built about 18 months ago. I paid for all the best equipment or at least I thought I did. I have an 8’ round spa with about a 3.5’ depth. I have a Pentair Ultratemp ETi Hybrid Heater and a Pentair Intelliflo VSF pump. It takes about 3.5 hours to...

I have the 4-wheel poolvergnuegen and for some reason recently it keeps rolling on its side and then gets stuck. I replaced all the wheels thinking that may fix it but it didnt. Any ideas?

This is all my equipment:

I think our contractor may have undersized our pump for our pool because it laways seems like it is struggling to pump water. Our pool is 36k gallons and he pump on a 1.5HP pump. We also have an 8’ diamter spa attached. The skimmer seems to have no flow or barely any and the pool vac wont...

My pool is salt, not chlorine