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Thank you all! The ledge has about 7” of water during summer when full. Our contractor has agreed to repair under warranty. His visit is tomorrow to discuss options.

Hi thanks for your thoughts. Yes the water has been drained below the level of the ledge. This is why we are so appalled.? Here are a few different views of the pool and surrounding landscape. Definitely a paradise. We are so hoping to get this fixed so we can enjoy the pool starting next...

Hello all, new here. New pool owners as well. We had a pool built and plastered spring 2018. Colorado, 6800 ft altitude. SWG. Automatic cover, closed during winter for the past 2 winters. Our chosen plaster is Hydrazzo, Mediterranean Blue. We have a large shelf that pool contractor has...