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I realize this may be a stupid question but is there any value to having a manual bypass on a heater like the Jandy Jxi Versaflow that has an internal bypass? It makes sense to me but I know nothing. Trying to add one and am being told it will "create a maze of plumbing which decreases...

Hello everyone! We need some advice. We want to add a heater to our 2-year old pool. We are still trying to decide between a gas heater and a heat pump (subject for another post), but are surprised by the pricing we’ve received. Despite reaching out to several local companies to get quotes, only...

Hello! We have noticed pieces of what appears to be chipped off plaster when we skim our pool. We haven't closely examined the entire pool surface but haven't noticed anywhere where it is coming off. Is there any other explanation for having this in our water (see picture)? Our pool was only...

We started our first slam 10 days ago. The water was clear then but we had .5 cc's. The cc's went away right away and the water is still clear but we haven't been able to pass the overnight chlorine loss test. In fact, it's getting worse. Most days we have lost 1.5 overnight but last night it...

Hello. Our pool was completed at the end of May and we have had lots of challenges with our Intellicenter. Today it stopped communicating with our pump-- really everything except our deck jets won't turn on. We can't connect to it online and from the panel we get an error that it can't...

Both my pool builder and I made a mistake and we need to figure out how to fix it, and I could really use some advice. We are mid-build, awaiting plaster, and noticed after the gunite was done that the pool steps aren't as we expected. We wanted low-rise steps because of our elderly parents who...

Hello. We are finalizing our pool specs before hopefully signing a contract in the next week or so. I've read here that the SWG should be 2X the pool volume but need some additional guidance. Our pool will be 39K gallons (20 x 40, 4'-9' deep) and our PB is recommending Jandy Aquapure 1400 which...

Hello. We have never had a pool before and are unfamiliar with the equipment. We are trying to compare quotes from two pool builders and are not sure of exactly what these things are or if something is missing or even if one builder is proposing a better product than the other. Can anyone...