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Well it looks like I have been doing the right thing. It didn't make sense to me to send the rinse back to the pool. It wouldn't have taken a whole lot more words to cover both.

As I was doing a backwash on my Sta-Rite DE filter yesterday, I was reading the backwash instructions on the filter and they said to rotate the valve to backwash for 1 minute then to rotate the valve to filter for 20 seconds and repeat the procedure 3 times. I have always rotated to rinse...

We have had an awful lot of pollen this year and was just wondering how it effects FC loss.

Does pollen eat up chlorine?

Every time it rains we end up with hundreds of worms in the pool. The Dolphin (pool cleaner) loves to eat them right up.

I've been using 1 scoop for 5 years with no problem, why waste the reagent?

Thanks, I will check the valve on top of the filter although I have been opening and closing it on a regular basis due to pollen build up and have not had air come out before water. I will look at the pump basket tomorrow morning before it starts and see if it is full of air and I assume if it...

I just happened to be by the pool this morning when the pump started up and there was a lot of air coming out of the returns as it started, kind of like if I had taken the filter apart for cleaning and then restarted everything. It lasted for about 30 seconds and I don't remember seeing this...

I take it out of the pool while running Dolphin and would like it to keep charging.

The instruction say the unit must be on for solar charging. Do you just leave it sitting on the deck with everything turning? Doesn't seem to make much sense.

The unit went back to them to add the third brush. I didn't ask them if they could just send me the parts.

Sounds like the poop pump might have pooped the bed.

I would give Maytronics a call and explain what happened. They should correct the problem that was caused during a warranty repair. I have had very good experiences with them.

Have you contacted Maytronics? Seeing that it was that way out of the box, I think they would pay for return to them for repair or replacement.

I have purchased from Poolbots and would do so again.

I have a Dolphin Sigma which came with 2 sets of filters, one fine mesh and one pleated. I have always used the pleated one which picks up the finest of dirt.

No longer gets stuck and no other issues. It has always cleaned very well even without the third brush. Just no longer gets hung up on the drains.

After several emails and a voice message Solar Breeze finally sent a replacement for my Ariel that stopped working. Their customer service is poor to say the least.

ANDERSON COUNTY, S.C. (WSPA) – An Anderson County Hazmat team along with firefighters from the Homeland Park Fire Department responded to a home after an explosion occurred on Saturday. Officials said that they responded to a home along Abbeville Highway near Clinkscales Road regarding the...

Check out their recent reviews on Amazon.

I have recently purchased an Ariel which has stopped working. Their customer service is nonexistent. I would suggest spending your money elsewhere.

No, the power button no longer functions.

I have the 2023 model and I can hear water sloshing around inside.

I'm glad that you have had amazing customer service. I and many others have had just the opposite (look at the recent reviews on Amazon). I belive the issue with water getting in and destroying some electronics is what has happened to mine. I am going on 2 weeks with no resolution from them. If...

6 days since emailing Solar-breeze regarding warranty issues and no response. Any suggestions on how to get their attention? Maybe file a claim with the BBB. This thing was too expensive to have it just sitting on the pool deck.

Spoke too soon, Ariel has major problems. Front impella not turning and unit can not be turned off. When I pick up the unit, I hear water inside. I have contacted them several days ago with no response as of now. Very disappointing.

The best thing I like about the Ariel is that I'm not on a first name basis with the UPS guy.

Maytronics has told me the Sigma does not support those modes. I have sent them a screen shot of the manual which shows a remote with all of the functions and a screen shot of the actual remote on their website which indicates the Sigma is compatible. I am waiting a response from a supervisor.

No charge, I'm impressed with their customer service.

Maytronics has modified my Sigma to have a third brush the same as my previous M500 and no more getting stuck on the drains. They did this in a vary timely manner.