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Well after confirming the proprietary Jandy union nonsense, I had a pool plumber come out and install a new union. $315 later the pool is running again 👍 Thanks everyone!

I love this forum. Thanks for all the advice everyone, I'll look into the split nut union (knowing that it may be futile) and update with my progress. 🙌

My pump has not been fully priming and I've identified the cause... the union (I think that's what it's called at least) going into my pump has cracked: For now, I've unscrewed and greased the connection, then wrapped the whole mess in plastic wrap and duct tape and the pump is now priming...

Thanks Brushman! Saving this for later, because after replacing the grids (found these on Amazon) I have no more DE leak! When I saw how strong the new ones were, I knew the old ones were probably letting DE escape, they were in rough shape comparatively. My Active20 is getting awfully tired of...

Thank you for typing this up! This is a big help as I struggle with a massive DE leak now and just ordered 3rd party grids to hopefully rectify the problem. I think I may disassemble the multiport valve while I have everything apart, I didn't realize there was an O ring in there.

Hello everyone! I'm excited to be back on the forum in preparation for this swimming season. Really enjoyed TFP as a first time pool owner last year- but I can't say I was perfectly consistent with pool chemistry and adding chlorine- which is why I am trying to convince the wife that converting...

I wanted to piggy back on this thread and say that my Active 20 is having major cable tangling issues, and I have to lay it out in the sun nearly every day to have it not tangle. Has anyone had any luck with Maytronics warrantying cables before? I emailed weeks ago and haven't heard anything yet....

Where are you getting your bleach? Is it possible it’s old and not strong enough?

This is on the side of our deck and we have no clue what it is. Best guess is some sort of natural gas line for a previous heater or grill but I haven’t found any similar pictures online. Current plan is to cover it with some sort of plastic so someone doesn’t slice their foot open, but I’d...

That’s a stellar deal. Jealous!

I'm going to hijack this thread and ask a similar question: what safety precautions is everyone taking with liquid chlorine? I've been wearing gloves since its 10% but maybe that's unnecessary. (I certainly wear gloves and eye protection with muriatic acid, that stuff is foul.)

I looked around and found this guy from Walmart. I wanted a thick transparent pitcher that I wouldn't be afraid of cracking and would pour easily. I just marked on the outside with sharpie in 2 cup increments - it holds 2 quarts without spilling easily.

Here’s some quick measurements of my Active 20 for reference:

I see you're located in Austin. Have you heard of skratch? You can hire local teenagers for short or long term gigs like this. Find someone you like that lives close, teach them how to test and add the chemicals you need, then hire them whenever you're out of town. With your Nest Cam you can...

Well after using the NX2 for a couple of weeks my wife and I decided our money was much better spent upgrading to a robotic vacuum over our Polaris pressure cleaner. So we have now returned the NX2 and purchased an Active 20 robot. I liked the NX2 but skimming manually is much easier than...

Man your story gives me the chills. I’m so sorry you’ve had to deal with all that. The good news is that you’ve found a really incredible place. This entire site is a non profit community full of people that just want to help others keep pools that are beautiful and hassle free. Read through...

Just dropped our new Active 20 into the pool tonight! Like everyone, I’m incredibly impressed. I can clearly see it scrubbing where our Polaris pressure cleaner never did. Excited to see the pool in the morning light, hopefully cleaner than ever before! I’ll keep everyone posted if I’m...

My initial thoughts: Where are you buying your bleach? Does it have an expiration/best by date? How are you testing your chlorine levels?

I imagine Marina's phone is just ringing off the hook these days... I also joined the Active 20 owner's club today - waited until the rebates hit today to get that sweet sweet $25. Our new cleaning friend arrives Friday!