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Ecofinish is supposed to be chemically resistant yet we have this happening in just our spa where the finish isn't even a year old, and we haven't been in it for months. The chlorine tested high a few weeks ago and wasn't going down so we drained 1/2 and added fresh water. It didn't help...

We have had a major leak in our new-ish spa (8 gallons/hour based on our auto-fill meter). When the auto fill is not on, the spa will leak about all the way down. The original PB was fired long ago and other contractors have been in to fix different aspects of what wasn't done. We had a pool...

After our pool was plastered but before the finish was applied, our finish company installed a hydrostatic valve/plug under a drain cover in the shallow end. It isn't flush with the pool so it causes stubbed toes. I'm curious if they are alternative covers that are flush?

What is everyone's take on a spa spillover - should it really spillover or just be a faux spillover? Our new spa/pool is a faux spillover and much of the pluming doesn't work. The repair companies that have been out are recommending converting it to a real spillover to keep the water moving and...

We have had to part ways with our pool builder and are trying to assess what is left to do. His parting words to us were that our pumps were not big enough. Another company we had out (who is too busy to help us finish) said that we should have had a separate pump for our 4 waterfalls (3 on pool...

We have been trying to figure out why our spa won't hold water. Turns out, it is another Ecofinish problem. I really cannot recommend this product. I just don't think they train their installers well enough. Since the contractor would not finish the construction we had to part ways after 14...

Our pool is entering month 15 of construction or lack-thereof since the contractor never shows. We did find that our skimmer has a huge crack in it. He made some garbage repair that he called "schmere" that looked like white-out that didn't hold and just clogged up the pump. The leak company...

We had a Pentair 400,000 BTU propane heater installed for our spa. It sounds like a jet plane when running and really is a nuisance to our neighbors. Our pool contractor, who we have had multiple issues with, assures us it is fine. But even the sub who installed the gas line to it was concerned...

Our pool contractor has been nothing short of a nightmare and I anticipate we will be left trying to finish it and live with the rest of the issues (like EcoFinish that looks like a 20-year old refurb pool). Other contractors will not touch it. My question is, where do you recommend ordering a...

My contractor "sold us" on an Easytouch 8 automation system by Pentair - which we had to pay for months ago. When it was delivered and installed a week or so ago, his electrician could not get it to work right. I googled the model # on it and it was an Easytouch 4 and so the other "functions"...

After 8 1/2 months of a construction nightmare our builder has finally said we have a ground water problem. We brought this up 7 months ago when our gunite shell was shot and immediately cracked to which he said he was not water coming in and "it would all be fine". It is supposed to be finished...

Our ecofinish was applied last week. It is coming off in some areas where we had cracks in the shotcrete. Our pool contractor says 'it is no big deal and can be fixed easily'. It also looks like a wrinkled up pool liner in some areas. Has anyone else had this trouble and lived to see their pool...

Does anyone know if the plumbing for an in-floor cleaner should be in the soil or if it is ok directly in the shotcrete? The Paramount site says in soil, but ours was placed in the shotcrete. We have shotcrete cracking and wondering if that might be the cause?

Our shotcrete has been in for almost 5 months awaiting the contractor to do the ecofinish. The shotcrete is cracking. Is this normal? They have also prepped a very small area of the pool for the ecofinish and it is also cracking. We have been told by the contractor this is all normal. I'm...

Our pool has been under construction for about 6 months. Our contract does not have an ETA and we cannot get the contractor to give us one. It is a 18x36 gunite with hot tub. We did have a fairly cold winter that caused some legitimate delays but all progress is really slow still. They work...

Does anyone have the EcoFinish for their gunite pool? We were originally going with Quartzscapes but our contractor is telling us about this new EcoFinish. We cannot find any cons against it when looking on the internet. We will not be closing it for the winter. Another pool in our neighborhood...