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Hi Chris 640, The problem you describe is a classic blown fuse. Check the fuse on the control box, on a unit 9 years old it may be on the bottom of the box on the right hand side, there will be a black cap that says "fuse." If you don't have the fuse at the bottom of the box then the fuse...

Hi Luis, The problem you describe is one of two possible issues: Possibility 1- The fuse on the main circuit board is blown. You will find this fuse on the main board (the largest board) on the right had side, it has a plastic yellow top. You will have to pull it out and visually inspect the...

Hi Pool Clown, I know this is a little late but perhaps it will help others. We recommend the AquaRite SWG as a replacement. We have been using the AquaRite for the last 10 years and have been satisfied with the results. I do not have any experience with the Comupool units but I have had...

Hello Jersey 561, The problem you are experiencing is probably one of two things; the first and most likely is there is a problem with the temperature sensor in the cell. This sensor relays the water temperature in the cell to the control box. It has a limited range it is programed for and...

Hello Poollover 2012, I know this is several months later and you have probably resolved your issue but I wanted to chime in and clear up some misconceptions about your problem. First the cell you have with a serial number of 5E0506 is a 5 year warranty cell the first 3 years were full...

Hi Rarodog, That is great news! The pump running hot is not unusual in hot weather. The motor is designed to run 40° centigrade hotter than the ambient air temperature. 40° centigrade is 104° Fahrenheit, so if it is 98° outside the motor would run 202° Fahrenheit! Ouch! The motor has a...

Hi rarodog, The 0 amp reading is normal when the unit is not producing chlorine. In order to get an accurate voltage & amperage reading you need to turn the unit to 100% output, wait 5 minutes then take your readings. You indicate that your salt reading was 4400, if that is what your display...

Hi Sleeper09 The E-15 you see is actually a small t, I don't think Hayward spent a lot of money on R&D or gave much thought to how the font would appear in the display. So what you are actually seeing, translated, is T-15 or t-15 in a cheap font. No worries everything is set correctly...

CLB, your symptoms are classic bad circuit board. The likely hood that your new board is bad is very low but not impossible. Double check your wiring. Maker sure you know the voltage coming into the unit (120v/240v). If the board is set up for 220v and you have it connected to 120v it won't...

Wally 434, The noise you are hearing is probably a loud "thump." This thump is the transformer kicking in. I am not exactly sure why it happens sometimes and not every time. It may have something to do with the voltage that the unit gets suddenly, but it is harmless and the unit should be...

Chiefwej, your problem is the main circuit board has failed and needs to be replaced. You will need a GLX-PCB-RITE circuit board. Congratulations on making it over 6 years. It is pretty amazing how much punishment these circuit boards take! Jim Garrison The Guru of Pools

Based on the exchange you had with JasonLion and your response the main circuit board has failed. This is highly unusual but not impossible. If your control box is new it should have a 3 year warranty. The first year covers parts and labor. I would recommend that you contact Hayward/Goldline...

Arizonall, A couple of things to keep in mind. First the cell you had was a warranty cell the "W" in the model number indicates this. These cells were, at the time, designed to last 3 years. So if your cell was 2 to 4 years old it was due to fail. Next there are a lot of web pages that...

If the cell is only 8 months old it should be replaced under warranty if it was purchased new. Contact your local Hayward warranty center to make that determination. If you are not sure who or where that is check the Hayward web site for your your local dealer. Good Luck, Jim Garrison The...

I agree with the previous post to make sure you are either in "auto" " super chlorinate," but there are a few other things to consider; 1- If the salt level is 2500 or below the unit may turn it self off and not produce chlorine which would keep the generating light from coming on. If the...

Re: New Aquarite board shows 0 salt, low salt/check cell ill When the unit sees the salinity is low it will automatically give you a check cell light. The problem you describe is probably either a bad fuse on the circuit board or a bad circuit board. It is very unusual for a brand new circuit...

w2whitaker, Your problem is not with the cell but with the flow sensor. The no flow would tell us that the switch is not engaging. Check the wire going from the flow sensor in the pipe to the control box, if the wire is cut (either chewed by an animal, hey it happens, or weed wacked by...