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There is no contract. Only thing that I have is on the check which states, "withholding back $500 till completion".

The 8 yr old liner needed replaced from a leak under the steps so I called the original pool builder knowing he'd had problems when he originally built it and knew the size/shape of the liner and could order it from the previous owners info. Ordered it in Dec 09. Here comes January, a very wet...

He finally put in a response to BBB.Said the ground water damaging the liner wasn't his fault. I beg to differ. If someone was going to put in a liner, and they've dealt with this ground water before, why would they even THINK of putting one in when we'd had 2.5 inches of rain in that month, and...

I'm having the same problems but worse. I held back $500 since it the walls were caving in before his guys were finished. He told me to and that he'd be back to fix it when it was drier. This started in Jan of this year. My pool looks like the Grand Canyon and he wont return my calls. I reported...

I understand just what you're going through. Ours was replaced in Jan when we'd had 2.5 inches of rain and my yard was saturated. The contractor decided he wanted to put it in one day, I told him he'd better bring boots as the water in the back was at least 2 inches deep. Mine actually looks...