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  1. M

    Pool Looking Green - Opening Tomorrow

    Hello, My pool company is coming to open my pool tomorrow for the first time since I built it last year. They recommended I add enough water so that they can start the filter when they arrive. When I opened up the cover the water is green…Is it time to panic, or can I do something immediately...
  2. M

    Algaecide 1 month Prior to Pool Opening?

    Hello, I had my pool built last year and so this is my first season opening the pool. My pool company is going to do the opening/summerizing. They recommend I pour liquid algaecide through the loop loc cover 1 month prior to them opening it. Problem is I just realized this now and they are...
  3. M

    Loop Loc Safety Cover Caving Under Snow and Ice

    Hello, This is my first winter since building my pool and so it’s also my first winter with my loop loc ultra mesh safety cover. Last week we got about 6” of snow on the north shore of Long Island and my cover has been sagging significantly since then. It has warmed up a bit this week but the...
  4. M

    Water Level Above Vinyl Liner Track

    Hello, This is my first winter owning a pool and we are experiencing a torrential storm tonight. I ran out to check my water level and it’s all the way at the top of the skimmer (I assume it’s above where the liner clips in but I have a loop loc cover and can’t see.). I am trying to pump it out...
  5. M

    What should pH be prior to closing?

    My pool company is coming to close my pool on Monday. I’ve been running between 7.8 and 8.0 ph for a while. Should I lower the ph prior to them coming to close the pool or is it not necessary? I also don’t want to lower it too much that it effects the alkalinity as the alkalinity is in a good...
  6. M

    Water Level Dropping Rapidly

    Hello, I had my pool installed in May and have had to add water a number of times throughout the summer due to evaporation. The month of September I feel like I am adding more water than ever. I estimate I lost about an inch of water in the last 4 days. I have the heater set on a base level...
  7. M

    CYA Possibly Too High

    Hello, My CYA dropped significantly last week because I had to drain a total of about 18” of water from my pool due to extremely high amounts of rainfall. I added about 4 lbs which according to pool math should have put the CYA at about 80-90 ppm max. I tested today and the CYA could be at 100...
  8. M

    Heavy Rain Effected Levels

    Hello, I finally had my TA and pH at acceptable levels after being extremely high at the beginning of the season. Last week we had a crazy rain storm in the northeast and I had to drain 9” of water from my pool 2x to avoid overflowing. I also had to backwash yesterday and recharge my DE...
  9. M

    pH Rising Despite Low Alkalinity

    Hi everybody, Earlier this season when my pool construction was just completed, the pH and alkalinity of the pool water was initially very high. The alkalinity was up around 200ppm at the end of May. Over time I lowered the pH/alkalinity with muriatic acid and recently the alkalinity kind of...
  10. M

    Water level too high due to rain

    Hello, I’m a first year pool owner and so this is a first for me. It has rained so much here on Long Island the past couple days that the water level in my pool is now above the skimmer. Not sure what to do. Should I drain the pool using the waste option on my pump? I don’t want to backwash...
  11. M

    Pool possibly cloudy after recharging filter with DE

    Hello, I backwashed my Jandy DE filter for the first time yesterday as a new pool owner, it’s a DEV 48 model and the owners manual says that I should recharge with 10 coffee cans of DE slurry in the skimmer, so that’s what I did. My pool has been crystal clear all year so far (with a lot of...
  12. M

    CyA Possibly Too High

    Hello, I’ve been using my Taylor Pro Salt test kit exclusively for testing my pool water since I got it about a month ago. The CyA test is kind of subjective in the regard that I can make a case that I can see the black dot in the vial at very high levels. My last test I figured my CyA was...
  13. M

    Cleaning a Jandy DE Filter

    Does anyone know where I can find instructions or a video on how to clean/recharge a Jandy DE filter? I had my pool completed in May and need to backwash or clean the filter. I’d rather clean it than backwash if possible. I’ve attached a photo of my filter for reference. Any help/guidance is...
  14. M

    pH Keeps Rising

    Despite my best efforts the pH in my pool keeps rising. All of my other levels seem to be in balance including TA which I lowered from about 200 to 80. The TA has pretty much stabilized around there but the pH keeps rising to 8.2 or beyond. Should I keep adding MA? I do need to add some...
  15. M

    Adding Multiple Chemicals

    Can I add CYA, CH and MA at the same time?
  16. M

    Water Cloudy from Cement/Mortar/Construction Dust

    Hello! I’m still pretty new here as my pool was just finished being installed MDW. This week we started with the pavers. I have been working to get my water chemistry in line and was finally in a really good spot. It was crystal clear and the levels were in line. The installers told me...
  17. M

    Adding Water to New/Unbalanced Pool

    Hello, I’m a very new pool owner so please forgive my ignorance. My pool was just completed Memorial Day weekend. I took a sample of water to my local pool store and it showed I had 8.3ph and 197 TA. The pool store recommended I put 44lbs of dry acid in my pool but on the advice of some TFP...
  18. M

    Dry Acid vs Muriatic Acid

    My pool install was completed a couple of days before Memorial Day. I just took a sample of water to my local pool store and they said my pools pH and alkalinity are high and to add 40 something pounds of dry acid. However, this is a salt water pool and I am reading that dry acid is not good...