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Because of the hurricane in Florida this week, I have had my pool pump off for the last 3 to 4 days due to power failure. I noticed that the spillover spa water level has fallen to equilibrate with the water level in the pool. Usually I run the punp 24/7 or more recently have started shutting it...

Hi, I keep having to SLAM my pool following minimal use. My pool professional believes I have a production issue with the salt cell, despite passing the bucket test. He believes there may be a power or wiring issue that doesn't allow the cell to function optimally. Does the wiring ok look in...

Hi, I haven't been able to hold chlorine for months, but I didn't have any CC, no significant overnight FC loss (less than 1), and pool has been clear. I had tried everything to hold chlorine, including replacing the salt cell, but had no success. Just last week, I began to fail the overnight...

When the i-430 is generating chlorine and all three lights (salt, cell, and flow) are green, should there always be a rotating wheel either clockwise for forward polarity or counterclockwise for reverse polarity next to the output number? Sometimes I have three green indicator lights but no...

Hi, does anyone know what these white flakes in my pump basket are exactly? They're also on the pool bench next to the first pool return and within the spa (attached spillover). I thought they were coming from the salt cell based on my research. So I cleaned it and started to turn it off ten...

I understand I should use a skimmer plate when connecting a vacuum hose to the skimmer to prevent clogging up the skimmer line. When using the vac line on the pool wall and vacuuming through that, is there any kind of device needed to avoid clogging up that line? I haven't found anything for...

Hi, finished a new pool build last month and just learned that the builder forgot to connect the overflow drain I had requested. Seems we just have a dead pipe that leads from the back of our deck to the dirt beside the pool. It was supposed to connect to the top of the skimmer, but the subs...

Hi, hoping this can be fixed and someone can advise me on how to fix this. One of my 6 spa jets has such a strong water output that you can't even sit in front of it. It has no air bubbles. I only know it is on by putting my hand in front of the jet. The other 5 sputter with some weak water and...