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We built our pool in 2021 and it feels like we have had a lot of equipment problems. I would love to know if this is "normal" and I should just budget for regular problems. We are about to replace our sand filter for the second time (tank leaks). This time will be under warranty or I would...

We have a Jandy sand filter SFTM24-2.0. Came home last night to low water level in the pool and the pump water level was low. We filled the pool and the water level held overnight. When I turned the equipment on this morning there is a high pressure leak (spraying out from one small area) at...

We opened our pool today and everything was working fine. The pool company may or may not have come back to replace the UV filter bulb later when we were away from the house. On our return, the equipment had no power and breaker tripped. When we try to reset the breaker, it trips immediately...

This our first pool season. We had a pool slide that had been backordered installed on Friday and attempted to heat the pool to use it once before closing on Tuesday. Our Jandy gas heater has shorted x 2 already this first season and it happened again Friday night. The other times we were able...