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Hello all! Have an issue where my pool lights do not engage. Tried app and on the panel. Looked at every wire and breaker... no obvious issues. Thoughts on troubleshooting? Thanks in advance!

Lately, my backup valve is always on. The Polaris never makes the rounds now in open areas as the wheels are trying to pull forward but the backup valve is constantly engaged with strong reverse pressure. Mine is a Pentair Racer (Pentair Racer) and the backup valve looks embedded into the hose...

There are services in my area that charge a fortune to remove it from my glass tile. Is there another method that I can perform on my own? Thanks in advance.

There are a few threads on this but nothing I can find that definitively says this is a good/bad idea. I have a friend with a pool similar to mine who swears by his but seeing many opinions contrary in different conversations. Can anyone testify as to why this is or isn't suitable? My pool...

The family said they wanted a "resort" style setup so I did my best. The key thing is that we did all of this (sans the pool itself and palm trees) on a budget. I scoured to find the best deals and did any electrical, technical and appliance work myself. Example: The sound system was 2 - 50w...

Hello! My pool heater will engage at certain times... middle of the night, during the day. Sometimes it does this once a month or twice a week. Very random. Is there a reason for this? I checked every setting in the Pentair app and nothing indicates (even on schedules) for the heater to...

Hello! We recently dipped down into the freezing temps in South Texas and have a question. I have 2 pumps. One is for the main pool / spa (#1) and one for the Scuppers / bubblers (#2). When the temp dipped both pumps turned on but Pump #1 turned on the spa/heater but not the normal pool pump...

Hey folks question around in-ground pool cleaning with in-pool seating. My Polaris P39 constantly gets stuck trying to maneuver around the in-pool seats next to a wall. Does anyone have any ideas on how to prevent this issue (something placed between the seats perhaps)? Thanks in advance!!

Hello all! Over the summer I have noticed this build up on the side of my hot tub. There are no obvious leaks or otherwise so curious how this built up. Is this calcium and how to I remove it from the split face? thanks in advance!

Hello and good day!! I have a Pentair VS that is fairly new (6 mos) and is not starting. The panel control shows power and the pump itself shows power. When I mean power, when I hit the panel control button to turn it on, the indicator light is red and active. Second, the panel on the pump...

Hello! New pool owner and have a question. My pool has 2 Pentair VSF motors. I do see a section in the app (under pumps) to control the speed but that speed is not tied to a schedule... hence I can't configure it to run at a lower speed and speed up later during peak hours. Am I missing...

Hello pool friends! I have a question. I just had my pool/spa completed and noticed on the side far behind my pool that the ground was damp (more soggy the farther you went to the back near the fence). The pic shows where there is wet grass (spray painted). It gets MUCH worse about 35 feet to...

We recently completed our pool and had standard water/fire bowls installed. There is discoloration that’s normal water will not remove. We want to fix the problem but are hesitant to try cleaners. Has anyone else had this issue and what did you use to clean them? The bowls seem to be a concrete...

New pool owner have a quick question. Our spa level drops a few inches (4 to 5) over a couple of days when we don’t run the pump at all on the spa. I asked my builder and his response was “It’s not a major issue the spa check valves are designed to hold only 24 hours”. Is this legit? Than you...