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Hi all, Thank you for the help - my SLAM process cleaned up the water well. My question is this: how low must the chlorine go before resuming the tests for the other levels? TIA

Hi All, I had a 10 year old salt cell that want kaput... So I bought a new one - and it isn't generating much chlorine. All lights are working properly, it is set at 100 percent, salt measures 3400. CYA is at 70 or 80, PH at 70, - and I suspect a bad salt cell. Is there anything else it could...

Hello all, Thank you in advance for your help. You have bailed me out a few times now! My chlorinator isn't making chlorine. The salt level lights are blinking red/green repeatedly. Probably a half second each. Salt is good - 3400. I checked for build up inside and it is clean... Do I need a...

Hi all, Happy Independance Day! I inadvertently raised my borates to 75 or so in my salt pool. Is this a problem? Should I consider draining water to lower the ratio? Thanks in advance! Paul

When I went to the pool store, they recorded my alkalinity as 38* - with a note on the asterisk saying that this is a calculated number based on CYA... I tested my alkalinity, and it is at 80. Here's my question: Why do they tell me to add 16 lbs. of alkalinity up? For convenience I have them...

Hello pool friends! I am getting a small number of bubbles coming out of the bottom outlet in my spa - see attached. I think that air is getting in to the plumbing somehow, but not sure about how to go about diagnosing the issue? Is this an issue? Any ideas or help would be appreciated. Thanks...

I have a question - maybe you can assist? My pool is well balanced, but some algae is still growing on the walls - mostly the walls in the shady areas. PH - 7.4 Chlorene - 3.5 CYA - 60 The algae brushes off very easily. Thanks for your help!

I wasn't generating Clorene, so I opened up my SWG and found a lot of debris blocking the fins. I cleaned it out and it happened again a week or so later. I recently cleaned my DE filter, and didn't see any issues. Does this sound like a filter problem? Thanks in advance, Paul

Hello, I have recently replaced my cleaner pump because my old one quit. After I reset the schedule, the pool cleaner pump comes on randomly - it won't follow the schedule. I have deleted all of the schedules, then done a reset, and it continues to come on randomly. I have all of the egg timers...