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  1. New2water

    Choosing a pool maintenance contractor

    I’m getting up there in age and having difficulty brushing my pool. I have a Pentair Warrior SE robotic cleaner but it is not a substitute for manual brushing. I think I need to hire someone to maintain my pool. FYI, our pool is now rarely used. It’s a challenge to find a knowledgeable pool...
  2. New2water

    Brush for plaster pool

    Looking for recommendations for buying a good brush for daily/weekly brushing. Thank you.
  3. New2water

    Pool pump motor humming but not running

    Our pool motor hums for a few minutes then trips/clicks and stops. I turn off power at the main breaker before I do anything to the motor. I have changed the starting capacitor but that didn’t help. How do I troubleshoot?
  4. New2water

    What would it take to convert to SWG and is it advisable?

    I’m tired of having to lug liquid chlorine every few weeks. Frankly, we don’t use the pool much but just want to keep it operational. As the subject says, is it worth making this change? Which parts of the system will I need to replace if I add a SWG?
  5. New2water

    Design flaw in Pentair Warrior SE robotic vacuum

    This otherwise well functioning vacuum seems to have a design flaw in that it rotates only in one direction that results in its power cable getting twisted and tangled. This prevents its programmed use over the week because subsequently it cannot traverse the whole pool. At this time it requires...
  6. New2water

    Pool turned green in a day

    We are having some palm trees being removed. The contractor tried to protect the pool with a screen tarp but still by the afternoon there was a lot of organic matter in the pool and it turned green in a few hours. Do I need to partially drain and replace the water to reduce dissolved solids...
  7. New2water

    Test results and remediation

    The pool is showing some light algae on the walls. My test kit has run out so I took water sample to local pool store. Their test results were: FC: 0.14 TC: 0.14 pH: 8.5 TA: 250 Ca Hardness: 213 Cyanuric Acid: 29 Phosphates: 1,269ppb TDS: 2,500 Their recommendations: Add 2 gallons of Muriatic...
  8. New2water

    Pentair Warrior SE stopped functioning

    Our about 3 years old pool robot is having difficulty doing its job. As we power it on, it moves for less than a minute and then stops. How do I troubleshoot and fix it? UPDATE: After speaking with Marina and viewing the videos they sent me, I was able to clear the clogged impeller where palm...
  9. New2water

    Pentair Warrior SE robotic pool cleaner cable tangling

    This pool cleaner has been serving us well for the past 3 years. The only problem is that its movement through the pool causes the electrical cable to get twisted and wound up so badly that it cannot move freely. Every week I have to remove the cable from the control panel and unwind the cable...
  10. New2water

    Chlorine-Free Sun Shock Pool Purifier

    I had a shock when I went to buy liquid chlorine at HD and found its price having doubled from a few weeks ago. Was checking on Costco for Chlorine and this device came up. Is it a real option to keep the pool balanced?
  11. New2water

    Converting to SWG - feasible?

    Considering conversion of our about 20 years old ~18,000 cu ft in ground pool to SWG. As you can see, there’s no automation other than the pump on-off electromechanical clock. What would it take for us to do the conversion and how do we calculate payback time?
  12. New2water

    Keeping koi pond water clear

    We have a koi pond that has been inoperative for 10+ years. It’s equipped with an Aqua Ultraviolet Ultima II 4000 filteration and sanitation system. The manufacturer support has been helpful and we learned that the UV unit was incorrectly installed upside down. Before we invest in fixing the...
  13. New2water

    Pebbletec salt pool with no SWG

    We're looking to buy a house which is advertised as "Pebbletec salt pool" but I didn't see any SWG in the pool equipment enclosure. When I inquired about it, the answer I received says "Adds the salt directly to the pool when test samples taken to Leslie Pool (free) usually nothing needed." I...
  14. New2water

    Plaster stained and faded color

    Our pool is about 15+ years old and the plaster color is variously faded and stained in some places. I've attached photos of the spa where you can see the stains and faded patches as well as some chipped plaster. Other than re-plastering, what can one do to restore the color/finish of these...
  15. New2water

    Choosing Suction Pool Cleaner

    I'm in the market for a pool cleaner as my Kreepy Krauly has worn out after 2 years. Fortunately, I don't get a lot of leafs and debris and I've never had to vacuum the pool manually. I have read the Pool School article and much on the topic of pool cleaners in this forum and wish to stay with...
  16. New2water

    Calcium Hardness test failure

    I've been working on cleaning and balancing our in-ground pool after 5 weeks of absence. It's clean but not balanced. I added a whole gallon of Muriatic Acid last week and pH is still out of range. Currently it is undergoing Shock treatment and here are the test results: pH: 8.2+ (don't have a...
  17. New2water

    Pool pump circuit breaker keeps tripping

    I was away for about 3 weeks and return to find out my B220 2Pole 20A breaker is broken. It could not be reset. Installed new breaker today and it trips as soon as I turn on the pump. The motor is probably 12 years old. I had the motor bearings replaced 2 years ago. How do I troubleshoot it?
  18. New2water

    Fixing a neglected pool's chemistry

    I'll admit I have been negligent with regular testing and keeping pool chemistry correct for almost a year. Last summer, I added 55lb Boric Acid to the pool and since then have only been brushing and adding 8 gallons of 10% liquid chlorine every so often to keep the water clear. No one has used...
  19. New2water

    Unusual Test Results - No CYA?

    Tested the pool for the first time this season using the new chemicals refill kit. Something is not right because I haven't seen this kind of results previously. pH: 8.2+ T/A: 200 FC: 0 CC: 0 CYA: 0 I'm wondering if the refill kit is problematic or is it the few rains we had in this part of...
  20. New2water

    Slow motor startup

    The motor for my pool filter pump motor (plate picture attached) has recently become slow to start. I swapped the capacitor from a different pump (condition unknown) without any change in results. It is a single 50uF capacitor and I'm not sure if it is for starting or running the motor. Once the...
  21. New2water

    Where to buy pumping station pipes and fittings?

    I have some leaks in the pipes between my pump and Pentair Clean and Clear filter housing that is beyond repair and needs to be replaced. I cannot readily find the materials (pipes, fittings) at any local store and am wondering where can I order these parts. Attached please find photos of the...
  22. New2water

    What's the best filter cartridge for Pentair Clean and Clear Plus?

    I have the Pentair Clean and Clear Plus filter system with four filter cartridges. I've attached picture of the original Pentair filter cartridge (four part numbers on it, don't know which one to use) which was replaced by a set of Unicel C7470 cartridges. These lasted about 2 years. It's time...
  23. New2water

    Need to balance my pool in 5 days- advice please...

    I was away from home for a couple of months and asked a friend to keep adding 2-3 gallons of bleach every 2 weeks in my absence. When I returned at the start of this month, there was some algae forming in the pool. I added 3 gallons immediately and it cleared up. Two weeks later, it was again...
  24. New2water

    Pentair Minimax Plus 400 Water Heater running but not heating

    I have a Pentair Minimax Plus 400 gas heater. It is about 60 degrees here. Grand kids are visiting so I turned on the heater to heat my pool/spa. It has been running for 6+ hours with plenty of hot air near the heater but not even warming the outgoing water pipe. There is a cast iron manifold...
  25. New2water

    Bricks around hot tub craking - Where to find replacements

    Coping bricks around my hot tub are cracking as you can see from the attached pictures. I had a couple of pool repair companies look at it but they are not interested in fixing this small section. These bricks are 11-1/2" long, 3-1/2" wide and 2-3/16" thick. So my questions are: a) What kind of...
  26. New2water

    Kreepy Krauly Classic for concrete pool

    I have to replace my old Kreepy Krauly but when I look at new ones, there is a different model concrete pools. The old one seems to be for tile/vinyl pools. I have not had any problem with it (other than it spends more time on walls than on the floor). Did I have incorrect model all this time or...
  27. New2water

    Not good at Chemistry

    I'm not good at Chemistry so can use a bit of help. I have been using the Bleach part of the BBB method so far. Here are my test results: FC: 15.5 CC: 0.5 TC: 16 pH: 7.5 TA: 82 CH: 220 CYA: 20 Last year my CYA was way high and I had to completely drain the pool. My understanding is that CYA...
  28. New2water

    Pump stopped pumping

    My pump was working fine until yesterday. It stopped pumping water without any change. Symptoms: Pump runs and there is a whirl action visible in the basket. There is no pressure in the cartridge filter. No air comes out of the air bleed valve in the pressure gauge. There is miniscule quantity...
  29. New2water

    Putting the Pentair filter back after cleaning cartridges

    I opened my Pentair CCP320 filter today to clean the cartridges but failed to remember how the compression spring was installed above the air bleed tube assembly. The owner's manual does not have clear pictures. I am attaching two pictures as possible ways and will appreciate advice to do it...
  30. New2water

    Recommendations for pool vacuum

    I wish to buy a vacuum device to clean my pool. Which brand and model works best? Thank you.