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My salt cell recently went bad and I replaced the cell with an identical IC40. Everything now lights up appropriately and my easytouch sees the system and appropriately turns it on when the pump comes on. Since the pool builder set up everything originally I never looked at the easytouch...

Does anyone have a heat pump calculator that if I for instance put in the ambient temperature, starting water temp, desired temp, pump flow rate, how long it should take to heat up a pool of x gallons with a heat pump of x BTU? My heat pump has always been slow and there is no good calculator...

I have had a pool renovation going on for the past 9 months (way too long). I just finished the fill and went to turn on the pump and started getting an Over Current error F90059. I cleaned out the basket and there doesn’t appear to have any debris jammed in the pump. I reach in as far as I...

Finally, after almost a year of rennovation and 5 years of fighting with my pool builder, I am now in the process of refilling my pool. The pool has been completely retiled and plastered. I know that I most likely need to keep the ph closer to 7.0 for the first month and need to brush the pool...

After 5 years of arguing with my pool builder, the full renovation of my pool has begun. The renovation has required that the plaster in the pool be chipped out completely. Previously the plaster had abalone shell in it and the plaster turned brown after about a year. I loved the sparkle that...

My pool builder has to replace all the tile on my pool which is also causing me to have to have to pool replastered. When the pool was built they installed GloBrite lights to work with my EasyTouch controller. I am agreeable to stick with Pentair so everything will work correctly with the...

2 years ago I decided to add an IC40 SWG to my pool system. The pool builder originally built the pool with an EasyTouch 4 automation system but it did not have the “guts” for an intellichlor system (ie no transformer or breaker). I asked the Pentair Certified installer if it was possible for...

My fuse is blown for my IC40. I have replaced it twice and it immediately blows. The IC40 is only 2 years old. Does this definitely mean it is bad or does it mean that by cleaning the cell it is possible that the situation will resolve itself? Thanks so much for your help.

I have EasyTouch 4 automation with (unfortunately) GloBrite lights. I have the lights scheduled to come on each night however when they come on no mater what I do they seem to turn on and immediately go to the “Party” light program. I must be missing something as I should be able to program a...

I need to increase the CYA of my pool and liquid stabilizers are incredibly expensive. I understand the sock method however my pool has an infinity edge on all four sides so the edge acts as a skimmer so i have no place to put the sock. When the water overflows it goes into a gutter system...

I have a perimeter overflow (infinity pool on all 4 sides) where the overflow goes into a small gutter that is only 5 in wide. The water in the gutter is only approximately 3 inches deep at the most. Unfortunately sand and debris collect in the gutter. Is anyone aware of any type of vacuum I...

My pool was redone two years ago and the lights were replaced with Pentair GloBrite LED lights. After 2 years one of the lights can only reproduce the green and blue color that matches the other 5 lights. All the other colors are off and it will not sync to match. None of the colors...

Attachéd below I have pictures of my beautiful pool. The problem is that glass tile is falling off for the 2nd time in as many years and fortunately the tile manufacturer and pool builder are covering a complete redo under the warranty. My question is this. Both times I have had problems...

I have recently added an IC40 SWG to my pool. Everything has gone great and outside of having to constantly having to manage pH due to the amount of aeration the pool gets from the infinity edge, the chemistry has been relatively easy to maintain. Combined chlorine has never been present in...

My pool is a Euro Edge (infinity) on all 4 sides of the pool in addition to having a large raised spa that has the same edge on all 4 sides. No matter how much I add to the pool within 2 days the pH will rise to 8.0 (or higher) using my Taylor Test Kit. I suspect this is due to the aeration...

I was getting a quote from my pool builder on a SWG for my pool. The pool already has an Easytouch 4 system installed. I feel like it should integrate with the automation system so I can control it remotely but I am not sure how important any of you really feel that it. Additionally, they...

Newer to pool ownership and starting to take control of my own pool rather than using a service. I have been testing my water with the k2006 test kit and have the following question. Routinely I find that the FC, TA, CYA and CH are out of the recommended ranges however the pool is crystal...

First let me say that I am a newer pool owner and am learning this as I go along. I have had services managing my pool and for one reason or another have been through several and am trying to get things adjusted to my liking. The current company has been managing for a few months. They took...

I have been allowing my pool maintenance company to manage my pool chemicals and until recently everything has been great. They hired a new person to clean my pool and things rapidly deteriorated with significant algae. We now have that under control however now my Alkalinity is significantly...

The long and short of this is that when I turn the spa on (heater running, pool off, no blower) the spa becomes incredibly cloudy. When in pool mode with the pump running (return water goes to the spa and pool) the spa water is crystal clear. It appears that the chemicals are balanced with the...

Looking to purchase my 1st robotic pool cleaner and have so many questions. I would love people opinion of what I should look for and which models would be best. I really don't care much about bells and whistles but will spend up if it cleans the best. 1. First and foremost, my pool has an...

As you can see from the attached pics, I have a perimeter overflow pool. There is only one pump as the edge spill over is gravity fed back to a large collecting tank on the side of the house prior to being filtered and sent back to the pool. I would like more water to be pushed over the edge...

Does anyone have a clue how to recalibrate the thermometer on a Aquacal Tropical T135 Heat Pump? Mine is reading about 10 degrees less then the actual temperature. Additionally it isn't getting up to temperature so there may be an issue. Any help would be greatly appreciated.

Does anyone happen to know if Pentair is going to release a version of Screenlogic Connect that will work with the lates MacOs update (Catalina)? The problem is that it needs to be a 64 bit app and it is only 32 until it receives an update. I can find one for windows but no luck on a Mac.

I am concerned with a Category 3 hurricane bearing down on us what the proper treatment for the pool is. As a perimeter overflow pool it is always overflowing. The pool manufacturer states that I should just leave the pool running (as long as we have power. I am concerned that I should lower...

I have a perimeter overflow pool (aka euro edge, infinity, etc). The water drains over the edge on all 4 sides into a gutter. The water then drains from the gutter via gravity to a collecting tank on the side of the house and then is pumped back to the pool from the tank. They are building a...

I recently purchased a home with a perimeter overflow pool. I was using the Francis Formula to calculate the GPM of water that I need to push 1/16 inch of water over the edge. The problem I am encountering is that I have a rectangular raised perimeter overflow spa that sits inside the...

My pool was recently retiled and plastered. I am now a week in and the amount of plaster dust does not seem to be decreasing. The pool maintenance company is the same as the builder of the pool and state that the chemicals are now balanced properly. Shouldn't my plaster dust be dissipating...

I am a new pool owner and new to this Forum, so please bear with me. The new home I purchased has an incredible raised perimeter overflow pool with a further raised spa that spills on 3 sides into the pool and one side into a trough. We love everything about the pool however our water bills...