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Opened pool this morning with the water well below the tile as I had a pump on the swim out all winter. By the step in the shallow I found this broken piece just laying there with a hole above. Looks like travertine but I may be wrong but it surely looks to have been a defective from the get-go...

Have client with a non automation 5200 gallon AG pool that wants a heater. I can go either way NG or HP. Can't figure out from an efficiency point which would be better. The utility company is Orange & Rockland - Utility Company Serving Greater New York. Any help is greatly appreciated, Allan

NOT POOL IN SIGNATURE Hi everyone, took on new client, pool still/ been closed with winter mesh for last four years since home purchase. Home owner knows nothing about pool except there's one in the ground. Pool had a chlorinator and that's being eliminated and going salt. Hopefully the heater...

Noticed this before but keep forgetting to check when I switch between pools that have different cell types. For instance, if I was checking a pool/customer by the "effects of adding" in the SWCG category I find that the cell type is different then the one I have in the settings, so I...

"NOT pool in signature" Good morning all, one of my winter pools having cell issues. Just to note this is a 4 year old gunnite 35k all pentair equipment, vsp, ETI 400 heater, large cartridge filter with the EasyTouch screenlogic setup. Took over this pool in July '22, chemistry was not existent...

I need a split nut to repair a broken collar nut on a ic60. Can't find it, is it available? Link? Thanks in advance.

It's TFP ALL THE WAY, here's the proof.

Not pool in signature: Good day people, so here it goes, a 30 k vinyl IG just installed a RJ60 but this pool is doing something to my brain. This was a trichlor tab pool so last week the TA was at 30 before I dosed with backing soda and is now 60-70 and the ph hadn't come up as I had wished so...

For anyone in the pool business needing a good vacuum I've acquired several week back the Riptide SL and as the name implies let her rip. You can vacuum a large pool fairly quick without hoses and extension cords. I'm supper blown away by its simplicity and the quality of every single part of...

Have this question in my head for the longest time. Searched but haven't found a clear cut answer. So here it goes: I take a water sample using a 16 oz water bottle. How long can I wait (the longest) to still have accurate testing and if not which ones will last and which won't. Thak you Allan

I need to raise alkalinity and ph so the suggestion is washing soda aka soda ash. How much do I figure for A&H super washing soda if that's what I can get immediately. Is it 2.7 times the poolmath calculation by weight. I'm just confused and can't screw up here. Thanks in advance.

Customer with Aqualink RS (see pictures) pda is more or less shot and unusable so there's no way to adjust/set anything anymore. It's running on the last programming but unable to change anything including the cell production. Question, is there a way to at least change cell settings from the...

Hi, good day all. Question: have A bad glue joint on a 2" tee with a flow switch in it. The original is a 2" tee with reducers on both sides for the 11/2" plumbing that runs before and after. Can I use a 11/2" T and just plumb without reducers or must I use back a 2 inch and use reducers.TIA...

Have someone long distance calls me every now and then with a pool question. The latest one is not familiar and can't give an accurate answer unless I ask. So here it goes. In question is what orientation does this pool fall into. " IS THIS POOL A RIGHT FLUSH STEP OR A LEFT FLUSH STEP" so this...

Hi all, need guidance how to troubleshoot this old Larrs. Not sure when it ran last but need to give my best for a new client just closed on this property. Thanks to all. I know the pressure switch is shot as there's water going through the heater but switch stays closed but I can bypass...

I have several cells that I'd love to do a light cleaning on and it will be with 30% vinegar. What would be the the safe water ratio to use it effectively but still do no/little harm.

Newly installed end of May with its own power center not producing chlorine. Flow light is green albeit dim but this was always like that from the get go and wasn't happy about it but was keeping up turned it up to 100% still no bubbles from the returns. Checked salinity via the K-1766 and it...

Serviced a Omni PL yesterday with a "nothing working" problem. Circuit breaker all had power so next I checked all the fuses on the board and non were bad. Traced the main power plug of the board and it was wired to the gfci outlet on the side of the panel where the pool cover pump plugs in...

As I'm not too familiar with this pump but came upon it this morning to find it spraying from the sides (both sides) as pictured at the label edges. Was wondering if there's a failing seal in there or sign it's gone. The cleaner is/was in the water at the time with no kinks or obstruction which...

Not pool in signature: Got a call pump is not working and humming only to find both start and run capacitors blown up something I've never witnessed before. My brain told me two of them blown at once well maybe something caused it. Put my fingers into the impeller but nothing was found so I...

Wasn't sure where to post so I figured it's got alot to do with "testing a balancing" so here it goes. I've always struggled reading the vial water level in the chlorine test as the inked markings never last long. I have bought several spares over the years and they're great when new but then...

Not pool in signature: New client, IG vinyl, approx 10k. TRUECLEAR CELL, JANDY NG heater without automation. Did all the tests came out with FC-2 CC-1 PH-7.2 TA-80 CH-425 CYA-60 Salt-4000 CSI- (-0.42) The cell was running 100% 24/7 and still not keeping up and that's where they brought me...

Can you please explain this one please. TIA

Servicing a pool with Hayward Omni PL system and the display shows info of the cell but I'm not sure if it's the correct info given the cell says something else.

Customers pool, have the light on the pool deck. I know it's shot as there was water inside but I haven't opened it up yet as I'm not sure what the options are. Pictures below have all the info. Thanks in advance, Allan.

Have customer with noisy pump motor "A", they have a second pump "B" which both are Hayward super pumps. Pictures below of the A & B. I want to move motor B to pump A, not yet a salt pool but it's in the near future so what would be the shaft seal p/n be for the swap and is there anything else...

I have a client with a very loud pressure side pentair pump they just want it replaced. I ordered the Polaris pb460 not realizing it was Pentair, the hose connections look identical, can I use the Polaris I bought or it's not the same ...... Let me lnow your thoughts. Thanks in advance, Allan

Doing an polaris pressure side pump install that has the pool port already plumbed to the pad but was never used. Question: On the suction side of the polaris pump I mostly see they come from a tee after the heater before the pipe ducks into the ground but, can I tee off after the filter before...

Have a client with a 2021 vintage Matronics Triton robotic cleaner that last summer had the cabe severed by getting caught in the auto pool cover. The maytronics oem blue cable was purchased and repaired. After the repair it wouldn't move so the controller was opened only to find it had been...

Not pool in signature. Gunnite 35k pool just had the polaris 280 fall apart. Owners want new. What's the best one out .