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the valve in front of the pump? No he didn’t replace that.

I will ask. Can you explain to me what that is and what I should say, please? My husband isn’t here and I’m feeling at a disadvantage. 😢

It’s the new 500 pound sand filter from Hayward that he installed last week.

Thank you!!!! Sorry, I should have been clearer. That number includes the 500 pounds of sand 😂 I hope that’s closer to a better number. 15 bags of salt and 40 pounds a bag? I only took the amount of bags that he told me to and then put them in the pool.

I am looking for an air relief at the filter and I can’t seem to find it. I swear I’m not a dummy. Ugh.

I never know if I’m supposed to make a new post for different issues or keep it in the same. Y’all it’s been a long day already. I haven’t been shown how to work the pump yet. He’s still here trying to get the OnCommand to work with the bubblers and slide like they did before. If you can tell...

Thank you! That makes me feel better. When he says all the bubbles in the strainer pot and the crackling sound are normal, is that right since the pump has only been on 30 minutes or so?

The other parts of the model number that are different like the XLand 1 don’t mean anything?

So it is the same drive end? After how he acted when I mentioned the SWG install, I’m losing faith that the work and equipment is correct. I hate that feeling.

Yes. He said he had to switch out the power end when he couldn’t hook up the OnCommand Due to a drive failure message. So the pumps are basically the same? Why in the world is this so confusing to me. 😩

Are these pictures what you need?

I was in the middle of changing the signature and I think I saved without finishing when the pool guy showed up. Sorry. It’s an OnCommand system. Thank you!

Thank you. I pride myself on being the nicest customer anyone has ever had. I even carried all 1600 pounds of salt and sand from his truck down to the pad and pool 😂 Now I’m afraid to ask about the bubbles in the strainer pot and the different pump he brought today vs what he had told me...

Thank you! Is there a difference between these 2 pumps? SP3206VSPBH SPX3206Z1VSPE Also, there are a bunch of tiny bubbles racing around in the pump pot. Is that right or are they related to the intermittent popping sound I am hearing? I really appreciate your help!

Sorry, I was in the process of changing my signature when all of this happened. Yes, it’s a Hayward OnCommand and I thought I would still be able to control it at the pump, but I could have been wrong. I am a lot 😂

Hopefully they aren’t mad too long that I asked them to install the SWG correctly. I asked him why the screen on the new pump doesn’t work SPX3206Z1VSPE and he said once you hook it up to the OnCommand, I lose the screen. That doesn’t seem right? Also, the new pump he brought is a different one...

I They finally agreed to do it. They aren’t happy and it bothers me. I guess it’s my nature. One more question. The new Hayward VS pump has a blank screen now. He said it’s because we hooked it to automation now I can’t control the pump at itself. Is that correct. VS3206 Thank you!

Pool guy is here. I’m getting push back that it doesn’t matter. I am very uncomfortable telling someone how to do their job, even though I’m being very nice. I’ve shown them the pics, manual, and reasoning from you guys. I explained they could just switch it around, but the main guy thinks the...

Thank you!

0 CYA is correct. I think you’re right. I was careless leaving the Dolphin in when I could have an ammonia issue. I had a false sense of security with a CC of zero. Thanks to you guys now I know that is not definitive. I will take the dolphin out and remedy both as soon as our new pump is...

Yes, I have kept it going almost continuously. Can too much LC in the pool without the pump running damage the Dolphin? That was one of my fears, but it could be just me being nervous 😬

Got it. Thank you! As soon as I have a working pump, I’ll do the ammonia test and the OCLT test. For now, I’ll keep adding a bit of LC several times a day and brushing to mix. I’m so ready to have a working pump!

Got it. Thank you for all of your help.

Good advice. I will definitely take the steps. Have I been too cautious about not overusing LC without a pump running? If you think it’s ok, I can start the steps tonight. If not, I’ll wait and pray the pool guy has the pump hooked up this week.