Using my vacuum for the first time for the season, at 1st it did not run. After a second try worked fine. 2 days go by and I turned it on and the control box lights up, and I hit the start program button and I noticed the unit itself isn't running and I also noticed that the lights in the back of the unit were not on. I was hoping to figure it out before buying a new one. I did remove back cover and there was no debris inside. Is it the cord or something else that I am able to fix? Thanks
Maytronics builds the Prowler, so it's going to have a lot in common with my Dolphin Active 20 that pooped out a few days ago.
A couple of years ago, I had the same scenario. Controller lights up, robot does not with intermittent stops and goes before it went dark. The system was about 4 years old and I took the $120 bet it was the power cord and ordered a new one from Marina. Installed the new cord and it worked well for about 18 months.
Now it's pooped again, this time the board partially lights and the robot has a steady blue light and will not move. Whatever it is this time, I'm not willing to bet that $120 again. I'm suspicious of the cord, and also the controller, but the failure signs are different this time.
Your options are to take it somewhere, pay the bench cost and find out what's wrong, which would probably be around the same cost for a new cord just for the diagnostics. However, if the cord doesn't resolve it...you blew $120 bucks maybe. You'll still need to pay to bench it and whatever parts necessary to get it working again. Marina Pool & Spa has an extensive list of replacement parts with the prices. Or if you're a tinkerer and determined to fix THAT one at all cost you can order parts and DIY. Really depends on your wallet vs determination.
Since I'm almost 6 years in on the old one, I'm replacing it. I'm curious what is wrong with it so I may go ahead and bench it at some point, to see what's actually wrong and the cost to repair, to see if it's worth keeping as a backup.
Good luck!
