I went to log my pool chemical levels today and I was told I must upgrade to premium to do so. I noticed my renewal was processed July 1 so I am 100% up to date. On further inspection, my subscription seems to be for an old email that gets kept alive with Family Sharing. Since Apple would not combine my two user ids, I discontinued use of one but share its subscriptions with the family. In any case, through yesterday morning, my family share of this subscription worked. Now it does not.
PoolMath renewal not credited
- Thread starter pgershon
- Start date
- Jul 21, 2013
- 65,118
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
I’ve edited your post to hide the emails from public view. No need to invite Spam. 
For starters, can you logout and log back in? I’ve edited your account and logging out should force the dates to update. From there well work on making things work next year as well.
For starters, can you logout and log back in? I’ve edited your account and logging out should force the dates to update. From there well work on making things work next year as well.