My pool was recently plastered on August 25, 2022. It was plastered with Wet Edge's Signature Matrix Coastal Blue and I followed Wet Edge's start up instructions. I live in Michigan, so I closed the pool on October 6, 2022. Ever since I opened the pool on May 21, 2023, I have been getting this dust/grit, almost like sand, in my Dolphin robot and also in our volt manual vacuum. When I'm in the pool and I feel the walls, I can feel this dust/grit with my hands. It can easily be brushed off the walls with my hand alone. And when I brush it off, it reminds me of the dust I saw the year before when we consistently had to brush the pool every day after it was just plastered to help with the curing process.
I contacted Wet Edge and they told me this was not normal and the curing process was over. They said maybe it was scale. I'm no pool expert but I really don't think it's scale. Wet Edge also told me to contact my pool contractor, which I did and he hasn't responded to me. I don't think he ever will.
While in the pool and brushing the walls with my hand, it feels like this substance is real gritty. When taking this substance out of my robot (not in the water anymore), it feels really soft and velvet like, almost like sand. Could it be sand or maybe left over plaster from last year? I had a newly installed sand filter with new sand prior to the pool being plastered. I never deep cleaned the filter last season. In my own opinion, I think it's the plaster brushing off. I have removed pounds (5 lbs. or more) of this stuff from my robot and vacuum this season so far. Does anyone have a clue to what this substance might be? Any advice or help would be greatly appreciated. Thank you!
I contacted Wet Edge and they told me this was not normal and the curing process was over. They said maybe it was scale. I'm no pool expert but I really don't think it's scale. Wet Edge also told me to contact my pool contractor, which I did and he hasn't responded to me. I don't think he ever will.
While in the pool and brushing the walls with my hand, it feels like this substance is real gritty. When taking this substance out of my robot (not in the water anymore), it feels really soft and velvet like, almost like sand. Could it be sand or maybe left over plaster from last year? I had a newly installed sand filter with new sand prior to the pool being plastered. I never deep cleaned the filter last season. In my own opinion, I think it's the plaster brushing off. I have removed pounds (5 lbs. or more) of this stuff from my robot and vacuum this season so far. Does anyone have a clue to what this substance might be? Any advice or help would be greatly appreciated. Thank you!