New Pool Plaster Issues - PB debate

BDY

Gold Supporter
Apr 2, 2022
802
Houston, TX
Pool Size
10000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Hi all,

Hoping I can get some insight into my plaster - pool is about 2 months old. It's an NPT Microfusion Stonescapes White plaster.

I have been religiously using the TF100 kit since day 1, and managing Ph to below 8 every day (it goes down to 7.6 and then raises to 8.0 or 8.1, and I add a cup of acid again each morning), the TA to 70-90 (just lowered it to 70), CH to 325-350 and the CSI/LSI to -.3/+.3 (it has been hanging around 0 recently. FC has been 9-10.5 as I've been learning my salt cell and wanting to keep SWG % higher as summer comes along.. I figured I would dial in FC over time to be sitting in the 8-10 range.

This mornings results (also my PoolMath logs are available)

FC 9
CYA 70
PH 7.6
TA 70
CH 350
Salt 3600
CSI -.3

So,

We had noticed some discoloration on the bottom near the side after it was plastered but didnt' think anything of it. One day my wife noticed more in a small strip between wall and main drain, and we asked the PB. He sent the plasterer, who looked at it, pointed out a few more spots that are running underneath the sidewall fountain intakes and the sidewall vacuum port. He did not think it was a curing issue as he said problems with plaster tend to be either in big blotches or more uniform and this was too small and too random. He tested with piping acid down a pole with a circular funnel on the end to the spots and nothing happened to it. He said it was a "chemical" issue and he would talk to the PB.

So back to the PB - who came out, looked at it again, and this morning informed me that he had taken a water sample to his service manager, and this was the response.

>>>>>>>
Acid over 8. Like 8.2. Ph should be orange when test. At 7.4. This is why has scale on his plaster. Also should use a product like beautec weekly to keep scale down in water for plaster and equipment because salt pool.
Alkalinity is 60. Combine low alkalinity, high chlorine and high ph. Will quickly deteriorate plaster and especially ruin the heater.
Chlorine. Is at a 10 ppm. This is way off the chart. Needs to be at 3pm
This combination will definitely cause the scaling you are seeing. And will cause damage to heater and plaster if not fixed. Scaling can be cleared with lower ph and a scaling product ( we use Beutec) combined with a lot of brushing.
This is why salt is rarely used anymore. This was one of the big issues.

>>>>>>>>

I politely responded that Ph was high because FC was high, and I was managing Ph, and that I didn't see how it could be scale as I was managing the Ph/TA/CH to get a CSI of neutral. Also, this is not white flakes, or white crystals growing on the plaster.

The PB owner essentially threw up his hands and said "I'm not the chemical person" and to talk to his service manager, who I am due to talk to later today or tomorrow.

I would appreciate any thoughts or insights anyone might have into the pictures attached and to formulate an argument to a service manager who seems to have blamed a salt cell immediately. sigh...


thanks in advance
B
 

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Your plaster looks fine. Those are just the imperfections that come with plaster.

I would not waste my time in trying to discuss water chemistry. They believe what they believe. They have no understanding or interest in the science. You can't argue with stupid.
 
I thought they were imperfections too but the "streaks" that are under the fountain intakes and vac port (unused) made me think something was running. I couldnt though for the life of me think what what would be running down the side under those 3 items, so I had dismissed it. If those are imperfectoins too then I'm comfortable.

Further info - they plastered the pool with the wrong plaster and had to come back and remove it and replaster (plasterer ignored the P/O and used wrong brand and color). so I thought it was a plaster issue from that but the plasterer said we would have seen an issue in large groups from either bad bags in batches or from working a section incorrectly. But this was too scattered.

I trust you guys more than the PB at this point, esp given he has hated the SWG from day 1 and is hating the fact I'm not hiring them at $175-350 / mo to maintain the pool. We also got into it over registering the warranty with Pentair as he said it wasnt necessary and I wanted the enhanced warranty from buying a complete package (thankfully Pentair worked with me to register it myself).

thanks
B
 
Streaks under pipe intrusions into the pool come from water leaking onto the plaster before the pool is filled. I don't know what your ground water condition was at that time. You can see the stains run straight down as a drip would.

Once the pool is filled the pressure of the water should result in water leaking out and not into the pool.

It is not a chemistry issue as the water chemistry is pretty uniform through out the pool and would not result in such localized staining.

You may have a small leak around those pipes and you may want to squirt some food dye or pool dye in those areas and see if it gets sucked in. If you can show a leak by the stain then it confirms the likley cause of the stain.

If you can reach the areas then sand it with 80/120 grit wet/dry sandpaper or these plaster sanding pads...

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Ok that’s good info to try.
I have t seen any evidence of leak even with autofill shutoff, however as i said on one day they misplastered it and the next day chipped off the top 12 in along the water line, put something on the plaster that turned it all grey and then replastered it with the new plaster. Then we filled. i can see some sort of water or moisture happening in that whole setup…

I don’t trust them anymore so will try the dye test and the sanding both

Thanks

B
 
If you don’t mind taking a look, these are the only pads I could find to buy online. Would they be similar?


Also, is there a trick to sand underwater below hand reach? Without scuba gear?

Thanks
B
 
If you don’t mind taking a look, these are the only pads I could find to buy online. Would they be similar?


Yup, those should work fine.

Also, is there a trick to sand underwater below hand reach? Without scuba gear?

Long arms and good breath control.

Not much you can do beyond what you can reach.
 
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