Recent content by RCB13

Purchased from Epic, responded only after 3 weeks and day after I posted here online. Said contact Dolphin, which I did, they said they couldn't help but could try: Unicover made by Polaris Smart Ring made by SmartPool Haven't seen a good review yet on Smart Ring, will start researching the...

Exactly, I've tried to get support on Z5 for 3 weeks with zero replies, then I take a few minutes to post online and like magic they respond to one of my requests, if that's what it takes I'll post the same thing in every forum online. By the way, the answer was contact dolphin, they will...

Sure, it's just a sloped raised piece that clips onto suction hole/slit on bottom, never got stuck after this addition, however this is my 'backup' robot and needs some work to get working good again since older machine that's been borrowed quite a few times.

I have Z5 also with exact problem, very disappointing, no fix that I can find and no help from sellers. At least my old Tiger Shark had an add on piece you could attach to robot to resolve the problem.

I own the Z5 and can't keep it off our main drains. If any suggestions, they would be greatly appreciated. I've been trying to get a suggestion or any idea at all to try to alleviate this from the online dealer since June 15th, still without a response.

We own the Oasis Z5, nice cleaner but always gets stuck on either of the two main drains, with or without pump running. I regret not purchasing the M5 from a local dealer since I can't even get the Z5 dealer to respond to questions on possible fixes, add-ons, or work arounds. I'm talking zero...