Recent content by PolarisRich

You would think in this day and age that there would be a noticeable difference in color, shape, size or texture but no they were identical except for smell.

After a little research this is one of their products that I found online.

RBF International just contacted me to let me know what they're findings were into the investigation of what happened. The representative that I talk to was a very nice fellow and seem to be very knowledgeable about the incident and about their different product lines. He was also in contact...

Just sent them an email a few minutes ago! We'll see what happens

That's the wrong bucket that you're talking about. That is the good bucket that I've been using all long. The black bucket that says Coral Spa on it was the bucket that I was sold that had the problematic pucks. The manufacturer of the bad bucket is RBF in Quebec. I've tried to call a couple of...

I have been using the same bucket of bromine pucks for the past 3 to 4 weeks. The pucks have dissolved at a constant rate of 3 to 5 days. Until Saturday when two of the pucks dissolved from the same bucket in under 2 hours. Now whether the product was mixed in the bucket with chlorine pucks or...

I used Ahh-some 3 weeks ago and changed 100% of the water. Complete cleaning job inside and out. Yesterday which was Monday I checked the pH, Bromine/Chlorine and Alkalinity Ph 8.2 Br/Chl 10+ ALKALINITY 110 These levels were still too high so that's why I decided to drain only half the water...

I went back into my local spa store today with bucket in hand and asked for the manager and the owner. I told them my story of what happened and they had an extremely surprised look on their face. The manager opened the bucket of bromine and took a smell and said 100% this is chlorine pucks. My...

So this was the product I was using it's made by Coral Spa. I just changed the hot tub water out maybe 3 weeks ago and it's kind of a shame to do it again so soon. I dumped half the water out and filled it with fresh water approximately 150 gallons

I'm fairly new to hot tub ownership. I started out 5 years ago with an inflatable soft side hot tub just to see if the wife and I would enjoy using it. After 3 years we decided it was time to step up our hot tub game. We purchased a Whirlpool 471 hot tub about a year and a half ago and we...

I'm a little angry right now because my wife and my skin feel like it's on fire. I've had a hot tub for a few years now and I've never come across this problem before. I've been using the small bromine tablets in a floater for the past year and it's always taken 3-5 days for the pucks to...