Recent content by kevindlegg

Woohooo...it stuck at the end, but I emailed them and they applied it and confirmed I would get it in 6-8 weeks. Thanks!

Do tell. Mine failed as well online. Where would the "real" S/N be?

On the power supply, yes.

The power supply shows a bluetooth indicator and my phone sees it...wondering if that's just a waste?

So, long story short, I left my cleaner running while I was gone and it appears something or someone "punted" my cleaner cart into the pool while it was plugged in. The power supply is busted up and won't power my robot any more. Am looking to replace and have found them for about $200. I...

I wouldn't be upset if not for everyone else that I've ever dealt with covering shipping for a warranty repair.

Could be, but my Z5 probably didn't have 25 hours on it.

Got my Z5 back from Maytronics. They had to replace the motor. They were very prompt in getting it back to me. Still hard to swallow $70 shipping costs.

Got my Z5 back from Maytronics. They had to replace the motor. They were very prompt in getting it back to me. Still hard to swallow $70 shipping costs.

OK, I WILL say, they are quick about getting warranty work done...I just wished it hadn't cost me $70 to get it done. I could see that after 6 months or a year, but 3 months is bad. Anyway, looks like they shipped it back within a day of receiving it. HOPEFULLY, it's repaired.

Mine started flaking out after about a month of use. A little disappointed that they require that I pay shipping to send it in when it's under warranty.

Sending in for repairs. BTW, I have to pay shipping costs. I've used this thing a total of about a month and I have to pay shipping on warranty work. No bueno.

I've had this thing for about 3 months and haven't used it a lot due to the weather, but the times I have used it, it did a great job...until recently. All of a sudden, it's less responsive to the remote, it seems to want to go in tight circles and doesn't seem to actually run very long. Anyone...