Recent content by Jsass

Update: I turn the intelliconnect to service and salt cell turns on with relay switch on. So it seems the cell works, just not with the app

The pinch a penny plant city people installed the equipment so the assumption is it was correctly installed. I have all components on the app, the light, pump, and heater all work fine, salt cell shows as the ichlor30 but it is not lite up when pump is on like it used to. Not sure if it is the...

Have grown up with in ground pools, cement and liner types, sand filters and single speed pumps. Moved to Florida and pool is odd shape kidney, three to eight feet so approx 20,000 gals. Pool now has a pentair sta-rite intellipro vsf pump, iChlor 30 salt chlorine generator, intellibrite 5g color...

I had that issue while trying to get salt cell to turn on. I was getting a message on the pump not the app saying too high of press. What i found was the filter pump changed from speed to flow in its settings. After an hour of trying to fix it in the app including shutting the breaker off a few...

I sent support an email from inside the app, they said I contacted the wrong division, I had to contact the pentairpool people. The app sent the email, not me.... you would think support would have forwarded it to the proper people but NO they did not. App is nothing but frustrations.

I have had nothing but problems with the new app. I can not get my Swg (i30 model) anymore. I switched but had some other "pump" for the salt generator and the display kept showing 50% but it did show when low salt level. Local store removed that as it was not an SWG so I felt foolish, but they...