Recent content by Divin Dave

James, it's a bit of a saga but I'll try and summarize it from the start. I attempted to order a cell on the CP website, payment method was paypal. I never got an order confirmation or any notification at all. Paypal was showing no transaction either. I figured maybe there is a bug in their...

They tried put it through - twice. My bank denied the charges.

Man you have a lot more patience in your research than I do! I did see the dunn and bradstreet profile but that's as far as I went.

I put in an order for a new cell on the cirupool website in Houston. Never heard a word back from them. My payment method was Paypal. Never heard from Circupool. I got in touch with DSP and ordered a cell from them. DSP was great. Im befuddled though as the attempt to charge my debit card...

PSA - Ive never heard of POOLBIDS in Tomball Texas, but my bank let me know they tried to charge my debit card for 763$- Twice So be on the lookout I googled them and there is no info available about POOLBIDS and they don't have a website. EDIT: Apparently as per the comments below, this...

No matter what brand, a salt cell can go bad in a short period of time for seemingly no reason. I had a Pentair IC60 that lasted 8 years. I replaced it and the replacement went bad in 18 months. For the price of a new IC60 cell, I could by a whole new Circupool SWG, so that's what I did. The...

you are experiencing a similar situation as I am right now but my system is not a Hayward.

Hi Fitch. If you don't have a Taylor K1566 Salt Test Kit, I suggest you get one. If you want a real salt level of the water, this kit is it. Its certainly possible for the SWG system to report one level, and the test kit to report another. Slight differences are OK and expected, but if there...

Well Im glad someone is happy with their support. I bought the CP system directly from the CP based in Houston on the CP Website. Took them 10 days to ship it. Probably would have taken longer if I hadn't called them on the phone. The guy I spoke to was nice, but he didn't have an answer as...

I live in Texas and start my pool up in Mid March. 13000 Gallons. In mid July or early August, I usually have to add 4 bags of salt. Depending on how much rain and overflow you get is the biggest factor on when and how much salt to add. My pH is as stable as can be ranging from 7.2 to7.5 and...

I have no problem letting you know why Im not claiming warranty. On Saturday, I went to circu pool website, I ordered a new cell and sent them a message to their customer support. As of yet, Ive no confirmation on my order or reply to the message. So you might imagine what my opinion of...

Thanks for the reply. My cell type setting is correct, cell is clean, etc. ... I ordered a new cell a few minutes ago. I guess I'll see how that goes eh?....

It will probably be OK. Have you turned it back on yet? Do you have any alarms? Have you tested the salt level to make sure its good? Is it making chlorine? If your salt level is good, your water flow is good, you dont have any alarms and it's making chlorine, then you should be good to go.

So I want to post a couple of issues re: my CircuPool RJ+ 30. 1st and most concerning to me. The system is grossly incorrectly reporting the salt level. Ive thoroughly cleaned the cell and that did make a small difference, but it is just small. although I could not visually see any scaling on...

My original SWG was pentair. The cell lasted 8 years. Replaced the cell in 2019 for 800$. That one lasted 3 years and failed in 2022 A new IC 60 cell by then was 1300. Yikes! For 1300 I could replace the entire system with a CircuPool RJ+ 30, so thats what I did. Replacement cell today for...